[Lightmatrix]

Hello,

I've got an 8330 that is only a few months old from my employer. It seems if I have it in my back pocket even if it's locked it will randomly black out and not turn back on unless I do a battery pull. When I put the battery back in it does the FULL reboot (that takes forever and then verifies security software).

Any thoughts? Is it defective?

[Thatzmister2u]

Possibly. You may want to check the auto off/on settings.

Menu>Options>Settings>Auto On/Off = DISABLED

E-

[Lightmatrix]

All are disabled.

It tends to happen if I've been sitting and the phone is in my back pocket (I weigh less than 200lbs)

[jsconyers]

Do you happen to have a media card in the device?

[BBHorrigan]

sounds defective, have you tried reloading the os? any error messages?

[Lightmatrix]

It does have a media card (8gb) I have not tried to reload the OS, no error messages.

I'll try an OS reload later.

[jsconyers]

Does the same thing happen if you remove the media card?

[KeyLoveMobile]

I had the same problem with my 8320, turned out the battery had gone bad. My device was less than a year old also.