[wahmsuzanne]

Hello ... I purchased a new 8900 and today I used the cd to move my info from my old curve. I have deleted all the email but a few and everything has been opened or deleted but it still has the yellow envelope thing/icon that means there are 3 unopened email. There are no text messages, no phone calls, etc. Any ideas on how to get rid of that? Thanks! Suzanne

[MidnightDraven]

battery pull

[wahmsuzanne]

Thanks for the reply ... Sorry... I forgot to say that I already tried that. Any other ideas? ;)

[MidnightDraven]

check ALL folders.
no matter how simple you think that is, they hide.
menu -show all
check the individual mailbox icon (if you use the MESSAGES icon) and check the MESSAGES icon if you use the individual mailbox icon.

[Davidt2009]

I had same problem and this solved it, found a service meesage in a folder I had hidden! Cheers

[Davidt2009]

I had a similar problem only with a little gold icon that looked like a globe with a 1 next to it? I'm guessing it was something to do with the internet/browser but never found anything. Eventually it just disappeared??

[MidnightDraven]

it was either a browser message or a wap push message.

[Davidt2009]

Sorry for my ignorance, WAP push message? What is it and where would I find it? Thanks, advice much appreciated.

[MidnightDraven]

not really sure what it is, i get them very rarely
you'd find it in MESSAGES - menu - View Folders - WAP push Messages

[Davidt2009]

Actually that's really helpful thanks. I find the BB manual hopeless. I searched for ages to find out how to view "all" message folders and couidn't. Now I get it and have managed to clear them all. Thanks again.