[AlwaysOn607]

When I take the photo, my envelope is "greyed out"; I am unable to select it. Does the 8100 send photos via email?

[rambo47]

Yes, it's email. Do you have a data plan? Without one you're shut out.

[AlwaysOn607]

Yes, I have the data plan. But I am unable to find any way to attach the photo I take with the camera to an email. When I take the photo, I am given options, one of which is an envelope (to send pic attached to email?), but the envelope is "greyed out" so I can't select it. Is this normal?

[brewrat]

do you have an email account set up for the blackberry?

[AlwaysOn607]

Yes, I have a fully functioning email account with Blackberry.

[somarpro]

Here's another post started that might help
http://www.blackberryforums.com/gene...ers-8100s.html

[AlwaysOn607]

Thank you somarpro. I saw that post and tried that. It didn't solve the problem.

[rambo47]

Log into your BIS account at T-Mobile and resend your service books. This seems to cure a bunch of missing feature problems.

[AlwaysOn607]

As noted in my previous post to somarpro, I have resent the service books.

[naviwilliams]

I don't have a 8100, but, can you not create an email, and then insert a picture?

[Josh123]

If you are using BES or Desktop redirection, this may not work.

I am, however able to send photos through my tmo.blackberry.net account... I just have to change the option before I send.

[AlwaysOn607]

I am using ExchangeMyMail. Does that make a difference?