[Izod]

Our company received two 8820s to demo and so far I'm having nothing but troubles connecting to anything with Wi-Fi.

1. you can't manually try and reconnect to a AP, you have to wait until it decides to retry.

2. when i try and connect to an OPEN AP it will give me a message "Reason: security information does not match..." wtf is that suppose to mean?

HLP PLZ!

[BallHawk3]

8820? good luck with that.

I don't think many people on this site have that device yet. Its not even released.

I would say try calling ATT/Cingular, but I don't know if they would provide any support or help cause it hasn't been officially released yet.

Hence you getting "Demo" units.

[Berry One]

Originally Posted by Izod

Our company received two 8820s to demo and so far I'm having nothing but troubles connecting to anything with Wi-Fi.

1. you can't manually try and reconnect to a AP, you have to wait until it decides to retry.

You can. Turn off WiFi in Manage Connections, then turn it on. Here is your manual retry.

2. when i try and connect to an OPEN AP it will give me a message "Reason: security information does not match..." wtf is that suppose to mean?

In my experience it could often mean weak signal and crappy WiFi router. Invest in good WiFi router, plug it to home broadband internet connection, and enjoy.
Like I do now.

[Spectral]

Some "open" APs aren't really so open. They could be using MAC access lists or have DHCP disabled and require static IP addressing.

Until you've either connected to the same AP with a laptop and verified it to be open or set up your own open AP and verified it in the same manner, you can't be sure it's the 8820 at fault.

[rawm]

Have a 8820 since 2 days. No problem to connect to LinkSys WAP54G (using WPA2) in the office and WRT350N (using WEP) at home. Works very nice so far.

[ruconscious]

Wirelessly posted (BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Ah... If it's such a problem for you feel free to sell it to me.

[Gress]

Not much help, I know, but I've had an 8820 on Orange UK for a week and have had the same problem with my private wi-fi at home. I've entered the correct WEP key (which works perfectly for my laptop) and my 8820 consistently returns the "Security Information does not match" message.

Haven't had time to look into it yet.

[Nickster248]

Originally Posted by Gress

Not much help, I know, but I've had an 8820 on Orange UK for a week and have had the same problem with my private wi-fi at home. I've entered the correct WEP key (which works perfectly for my laptop) and my 8820 consistently returns the "Security Information does not match" message.

Haven't had time to look into it yet.

Well I sure hope you find out what the problem is, because I fully intend on purchasing the next BB with WiFi...whatever model that turns out to be.

Is it just me, or does RIM seem to be pushing out models now that are not quite ready for prime time? People are having all kinds of problems with the Curve and 8830 if you read some of the forums, from something as simple as opening the battery door (how did that ever pass quality control), bluetooth headsets that do not work on the 8830 but work fine on the 8703e.

Now RIM are pushing out a whole array of models, and everyone of them seem to be missing a feature or two; GPS, WiFi, or a camera. I do not understand why RIM does not put out a quality model that has all those features installed, instead of inundating the market with multiple plastic looking models, and then adding to the confusion by labelling some with names, while others named with numbers.

[greggebhardt]

Originally Posted by Nickster248

Now RIM are pushing out a whole array of models, and everyone of them seem to be missing a feature or two; GPS, WiFi, or a camera. I do not understand why RIM does not put out a quality model that has all those features installed, instead of inundating the market with multiple plastic looking models, and then adding to the confusion by labelling some with names, while others named with numbers.

If RIM introduces a Blackberry with all of it's features on one model, just what do you expect them to do for sales after that. This is their marketing strategy and from watching my RIM stock, it is working quite well! Both the 88xx and 83xx series have and are still selling VERY well!

You may not understand but RIM does, well!

[test54]

I think understanding is not the point. Holding back on releasing features to stretch out the line is good for them but bad for consumers. What if more companies too this approach? Tech would slow down so that the companies could make more money, thats nothing i would be for. To hold back on these is making the competition looks better as they do not follow this milking of the consumers.

[flash24]

Thanks for the info, I can't wait!

[Dude]

Originally Posted by Nickster248

I do not understand why RIM ... add[s] to the confusion by labelling some with names, while others named with numbers.

It's simple, anything with a camera gets a name.

[mindlag]

Hi,

In regards to the WiFi using the 8820 - I've just got mine to work. I had been using the passphrase, rather than the 26 char key. I've used the key and it stopped giving me that message - and works fine now.

May not be the same prob but I thought I'd mention it anyway.

[greggebhardt]

I was wondering if there is something that AT&T has to set up before any of these 8820 are fully operational. I think there are some service to be announced by AT&T at the 8820 introduction!

[Berry One]

If they give 8820s for demo purposes they must have done their homework on their network already.

[takeshi]

Originally Posted by Nickster248

Is it just me, or does RIM seem to be pushing out models now that are not quite ready for prime time?

A little from column A, a little from column B. People want all these features and they all want them now and they all want them for little cost and they all want them to be totally stable. The compromise has to be drawn somewhere...

Originally Posted by Nickster248

People are having all kinds of problems with the Curve and 8830 if you read some of the forums, from something as simple as opening the battery door (how did that ever pass quality control)

The battery door is a poor example. Yes, it's tricky to remove the first time but it's more a user issue than a QA issue.

Originally Posted by Nickster248

Now RIM are pushing out a whole array of models, and everyone of them seem to be missing a feature or two; GPS, WiFi, or a camera. I do not understand why RIM does not put out a quality model that has all those features installed, instead of inundating the market with multiple plastic looking models, and then adding to the confusion by labelling some with names, while others named with numbers.

This is also a consumer issue. There are 3 major BB lines: the 81xx, 83xx and 88xx. The 88xx's will never have a camera and this is intentional to allow corporate clients to have an option without a camera.

As for BB's that are "missing" a feature -- if you feel this way then wait for the model with the combination of features that you want to be released. Again, people are chomping at the bit to buy the latest models rather than determining if the features are there to warrant the purchase. This is precisely why I didn't get the 8300. It doesn't have GPS. When there's an 83xx with GPS, I'll buy it.

[AJCrowley]

I've had no probs with my 8820 and my home broadband, using WPA-PSK, it's worked a charm.

however, at work, where the proxy needs to be manually set, i can't get on as there's nowhere i've found to set proxy manually against a wifi setup entry.

[gjminer]

Will the ATT wifi work on the T-mobile hotspot?

Will the 8820 work with Wi-Fi at home?
why buy the T-mobile @home service then?

Still waiting for the demo 8820 from Rim by the way

[test54]

you must pay for tmo hotspots.
any 8820 will work on any hotspot as long as it is either: open, you paid to access it, or you have the password to access it.

@home is for using the UMA on the phone to make voip calls with the tmo 8820. att will likely have a similar plan but they have not released any details.

[greggebhardt]

Originally Posted by Berry One

If they give 8820s for demo purposes they must have done their homework on their network already.

What wrote that rule?