[kwilkins]

I have an 8300 on the AT&T (formally Cingular) network. Every time I try to send an MMS message I get a red x in the email window alerting me that the message was not sent.

What can I do to fix this?

Ken

[greggebhardt]

Do you have a Blackberry data plan? Are you on BIS or BES?

[kwilkins]

Originally Posted by greggebhardt

Do you have a Blackberry data plan? Are you on BIS or BES?

Yes I have a data plan, all other data features work with no problem. I'm on a corporate BES.

[jsconyers]

Most likely there is an IT policy preventing MMS messages.

go to options -> security options -> general settings then look for IT policy and see if there is anything listed there

[kwilkins]

Originally Posted by jsconyers

Most likely there is an IT policy preventing MMS messages.

go to options -> security options -> general settings then look for IT policy and see if there is anything listed there

Next to IT policy it says Default

[shakuyi]

call tech support and have them provision your account for MMS same thing happened to mine they gotta do something on their end i think you might need to get transferred over to data support

[flash24]

I'm having the same problem with Tmo Curve grrrr..

[Tres]

Im having a similar problem... Do you tether?

http://www.blackberryforums.com/gene...requested.html

[kwilkins]

Originally Posted by Tres

Im having a similar problem... Do you tether?

http://www.blackberryforums.com/gene...requested.html

No, I don't tether.

[Tres]

What always works for me is removing the battery, after a fresh reboot it seems to work.

[kwilkins]

Originally Posted by Tres

What always works for me is removing the battery, after a fresh reboot it seems to work.

I tried that. I've never been able to send an MMS message. Everything else works fine.

[xsmobile]

What works for me is if i lower the picture size to medium it work fine. you can only send 300kb per message i believe, i might wrong.

[bigsnoz]

Originally Posted by xsmobile

What works for me is if i lower the picture size to medium it work fine. you can only send 300kb per message i believe, i might wrong.

Yep, usually its the size of the picture. Drop the quality to medium and it works just fine.

[vandal]

yes, this is an unfortunate flaw from Cingular/AT&T, you have to drop the size down to medium and make the setting to fine, totally lame. I called AT&T about it and they said they are not changing it for a while. Imagine, them selling a phone with all these great features and you cant even use them. Good ol AT&T

[vas729]

The picture size could be a problem, but here is what I did to fix the problem.

Delete the MMS Transport and the MMS Client by going to:

Settings > Options > Advanced Options > Service Books >Highlight service to delete > Menu > Delete.

Then go back one screen to Advanced Options:

Select Host Routing Table, Press Menu, select Register Now.

This will resend all the service books to your BB (this can take a couple minutes).

Another good step to take is to remove the battery for at least 30 seconds, this is like rebooting your computer and you won't lose any data.

Once I did that, I have been golden. As long as the pic has been under 300kb.

Let me know if this helps you out!