BES 5.0 SP1 mr2 kills Monitor Service?
 

Hi all,
Ever since I installed MR2 for BES 5.0 SP1 I have not been able to get the Monitor service to work properly. Sometimes it gives me the "error please log in again" page but mostly just a blank page. Anyone seen this behaviour?


Monitor Service: Server 2008 x64 SP2 under VMWare
BES: Server 2008 x64 SP2 under VMWare
Exchange: Server 2008 x64 SP2 Exch 2007 SP2

BES 5.0 SP1 mr2 kills Monitor Service?
 

Yes, I am experiencing the same issue, with both my production and test environments, running the same OS and Exchange versions.

Hey,

Maybe a stupid question but did you patch the monitoring server with BES patch ? to have a ISO conf regarding update.

BES 5.0 SP1 mr2 kills Monitor Service?
 

Not a stupid question. Yes I patched the Monitor Server as well.

Do you ever get to the Monitoring Web Console login page?

See if this helps?
http://www.blackberry.com/btsc/KB20207

BES 5.0 SP1 mr2 kills Monitor Service?
 

No. I'll check out the link and see what I can do with it. I am running an Exchange environment not Louts, but I'll try it out.

Thanks.

BESMon is platform agnostic, should be able to try...

BES 5.0 SP1 mr2 kills Monitor Service?
 

Well, that didn't help. I was looking through the BBMS logs and discovered that it had trouble with the "Login.page" file and missing credentials for BAS.

I'm looking further.

mine too - have tried

http://www.blackberryforums.com/bes-...n-5-0-2-a.html

with no joy pls help

Uninstal and reinstall, set date to 1 Sep 2010 start services and it works