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Forum: BES Admin Corner

02-09-2008, 12:49 AM

Replies: 2

Syncing of sub-folders of inbox

Views: 6,546

Posted By darkstar7

Syncing of sub-folders of inbox

Hey Gang,

So I have a question for everyone in regards to a complaint from a fellow co-worker :) I am not the BES admin but am a part of the IT department and do have a direct contact to the BES...

Forum: BES Admin Corner

01-29-2008, 10:05 PM

Replies: 5

BES service books

Views: 3,197

Posted By darkstar7

Depending on how your BES admin has the policys...

Depending on how your BES admin has the policys set, by default a BlackBerry can be activated on a BES and a BIS at the same time with no problem. I am currently setup this way on my employers BES...

Forum: BES Admin Corner

01-20-2008, 02:24 PM

Replies: 8

BlackBerry and BES out of sync

Views: 6,884

Posted By darkstar7

Looks like we are on BES 4.1.3.16 and Exchange...

Looks like we are on BES 4.1.3.16 and Exchange 2003. I had our BES admin take a look at the "Hard Deletes" option and it was set to false. Had him set to True and restart the BES, I won't know if it...

Forum: BES Admin Corner

01-20-2008, 02:43 AM

Replies: 3

BES advice needed

Views: 860

Posted By darkstar7

If you have a good backup of all of your data,...

If you have a good backup of all of your data, have you tried doing a wipe handheld option on your BlackBerry?

If not try this, Go To > Options > Security > General Settings > then from here Go To...

Forum: BES Admin Corner

01-18-2008, 02:32 AM

Replies: 8

BlackBerry and BES out of sync

Views: 6,884

Posted By darkstar7

I am still waiting to find out what BES version...

I am still waiting to find out what BES version we are on and exchange as well.

I see what you are saying about the communication between the mailbox and the BES and it makes sense. Now my problem...

Forum: BES Admin Corner

01-09-2008, 10:51 PM

Replies: 8

BlackBerry and BES out of sync

Views: 6,884

Posted By darkstar7

BlackBerry and BES out of sync

Hello Everyone,

I recently received a BlackBerry 8830 from my employer the other day and was able to get it activated and sending and receiving e-mail and syncing PIM by the end of the day. Now...

Forum: General Legacy Device Discussion

07-28-2007, 01:07 PM

Replies: 10

7130 Calendar Problem

Views: 1,338

Posted By darkstar7

Is the device running the latest software for the...

Is the device running the latest software for the device?

Any other users using a 7130 for the same purpose? Are you able to duplicate their profile/permission settings for this user to correct...

Forum: General Legacy Device Discussion

07-07-2007, 10:09 AM

Replies: 2

Can Send, Can't Receive

Views: 864

Posted By darkstar7

If using the redirector software make sure that...

If using the redirector software make sure that outlook is open and that the redirector software is also open and running.

Try recreating the encryption key between the device and desktop...

Forum: General Legacy Device Discussion

07-07-2007, 10:00 AM

Replies: 7

7130e not recieving calls?

Views: 3,325

Posted By darkstar7

If you would like to download the latest OS for...

If you would like to download the latest OS for your device and desktop software go here:

https://www.blackberry.com/Downloads/browseSoftware.do;jsessionid=d4305e54672e04363274TR

Forum: General Legacy Device Discussion

07-07-2007, 09:45 AM

Replies: 7

7130e not recieving calls?

Views: 3,325

Posted By darkstar7

Hey, *228 will most likely not work as his...

Hey,

*228 will most likely not work as his provider is Bell and not VZW.

As far as not receiving calls, trying updating the OS on the device and see if that helps.

Have you tried to...

Forum: BlackBerry Themes

07-03-2007, 05:06 PM

Replies: 2

7250 Default Theme on a 7130e 4.1 OS?

Views: 653

Posted By darkstar7

7250 Default Theme on a 7130e 4.1 OS?

Does anyone know if it is possible to have the default theme on 7250 to load and function on a 7130e running OS 4.1?

Please let me know, I just want a basic theme thats functional.

Forum: General Legacy Device Discussion

06-29-2007, 10:15 AM

Replies: 7

7130e Verizon question

Views: 1,585

Posted By darkstar7

Correct, you are unable to activate a Blackberry...

Correct, you are unable to activate a Blackberry without a data paln of some kind due to an agreement with RIM.

There are 4 data plans that should be available.
Unlimited, 10MB Limited, 5MB...

Forum: General Legacy Device Discussion

06-29-2007, 10:07 AM

Replies: 3

7130E Wheel Broken

Views: 1,431

Posted By darkstar7

Can you confirm that you are outof the one-year...

Can you confirm that you are outof the one-year warranty on the device?

If you subscribe to either the Total-Equipment-Coverage or extended warranty, the device can be replaced without paying the...

Forum: General Legacy Device Discussion

06-29-2007, 10:03 AM

Replies: 2

Help needed by noob

Views: 1,111

Posted By darkstar7

If the menu functions are the same it sounds like...

If the menu functions are the same it sounds like the device has not been registered on the network.

Go to Options > Advanced Options > Host Routing Table > Highlight any item, click the...

Forum: General Legacy Device Discussion

06-29-2007, 09:58 AM

Replies: 12

7130e vs. 8703e Verizon Wireless

Views: 2,131

Posted By darkstar7

You will need to determine if you need to have a...

You will need to determine if you need to have a full qwerty keyboard or if you can get use to the function of SureType / iTap.

Best information I can give you is to head to your local VZW...

Forum: General Legacy Device Discussion

06-29-2007, 09:49 AM

Replies: 20

7130e and GPS (Location based services)

Views: 17,633

Posted By darkstar7

Yes I can confirm that on the 7130e and the 8703e...

Yes I can confirm that on the 7130e and the 8703e on VZW that the internal GPS is disabled by VZW. In LBS only the e911 feature works for that sole purpose only.

If you are a VZW owner of a 7130e...

Forum: General Legacy Device Discussion

06-29-2007, 09:35 AM

Replies: 6

new O/S for Verizon 7130e as of 5/31/2007?

Views: 1,488

Posted By darkstar7

To download the software from the...

To download the software from the vzw.smithmicro.com/blackberry website just simply use any verizon wireless phone number, it does not have to be associated with a blackberry, just has to be a vzw...

Forum: General Legacy Device Discussion

06-29-2007, 09:25 AM

Replies: 10

7130 Calendar Problem

Views: 1,338

Posted By darkstar7

Is this your only Blackberry that is having these...

Is this your only Blackberry that is having these issues?

Can you confirm in the BES that the device is communicating with the BES?

Are we just soley using the BES or is the user at all using...

Forum: General BlackBerry Discussion

04-06-2007, 08:54 AM

Replies: 11

java

Views: 1,000

Posted By darkstar7

Correct and as far as I know youtube.com actually...

Correct and as far as I know youtube.com actually uses a version of flash if I'm not mistaken........

Forum: General BlackBerry Discussion

04-06-2007, 07:21 AM

Replies: 3

Red X When Accepting Meeting Invites

Views: 949

Posted By darkstar7

When they get the message with the Red X, you...

When they get the message with the Red X, you should be able to open up that message and get a brief description as to why it error ed out.....

Forum: General BlackBerry Discussion

04-06-2007, 07:08 AM

Replies: 4

Redirector Problems

Views: 1,610

Posted By darkstar7

Quick question, does your company have a BES?...

Quick question, does your company have a BES? (Blackberry Enterprise Server)

With the redirector you need to make sure that the Redirector window is open and stays open and is never closed. Make...

Forum: General BlackBerry Discussion

04-06-2007, 07:02 AM

Replies: 8

Echo on 7130s

Views: 952

Posted By darkstar7

As previously working for VZW I have had several...

As previously working for VZW I have had several customers with the same issue of the echo on their 7130e. All that we could do was replace the device really. If you are a VZW customer you can have...

Forum: General BlackBerry Discussion

04-06-2007, 06:51 AM

Replies: 1

BIS filters not working

Views: 625

Posted By darkstar7

I have seen that when an IMAP acoxxxx is setup...

I have seen that when an IMAP acoxxxx is setup via the BIS it acts a little differently and the BIS acts like a connector.

What filters do you have setup and what's not working about them?

Have...

Forum: General Legacy Device Discussion

04-06-2007, 06:48 AM

Replies: 3

7290 won't sync meeting w/ Outlook

Views: 855

Posted By darkstar7

I have run into some problems with re-occuring...

I have run into some problems with re-occuring meetings, some how it does not see it and sometimes it sees it fine.

Try deleting and re-creating the meeting and make sure that it has an end date...

Forum: General BlackBerry Discussion

04-06-2007, 06:44 AM

Replies: 6

Verizon Wireless and Blackberry

Views: 1,676

Posted By darkstar7

As a previous employee of Verizon Wireless WDTS...

As a previous employee of Verizon Wireless WDTS (Wireless Data Tech Support) to answer your question, yes you are able to have a data only blackberry. As more than 65% of the customers I spoke with...

Forum: General BlackBerry Discussion

04-06-2007, 06:20 AM

Replies: 4

Redirector help with 8100, 7100g - Pending messages to device

Views: 2,545

Posted By darkstar7

Before you throw in the towel on your Blackberry...

Before you throw in the towel on your Blackberry issue I would try a few things first.

Backup all your data on the device, make sure a complete backup is performed
Perform a wipe handheld to...

Forum: General BlackBerry Discussion

04-06-2007, 06:11 AM

Replies: 4

Outlook/Exchange Sync without BES

Views: 16,296

Posted By darkstar7

The Blackberry redirector will only sync email...

The Blackberry redirector will only sync email and nothing else, and also be advised that it will only sync email and not email attachements.

For the setup you are trying to do, yes you will need...

Forum: General BlackBerry Discussion

04-06-2007, 06:07 AM

Replies: 6

BlackBerry Errors

Views: 1,075

Posted By darkstar7

Try this on for size:...

Try this on for size: na.blackberry.com/eng/support/

Forum: General BlackBerry Discussion

04-06-2007, 06:04 AM

Replies: 11

java

Views: 1,000

Posted By darkstar7

Check your browser options once inside the...

Check your browser options once inside the browser, I beleive under general options there is an option to enable Java support, which is turned off by default.

Forum: General 8100 Series Discussion - Pearl

04-06-2007, 05:54 AM

Replies: 2

Feature Help - new to BB

Views: 641

Posted By darkstar7

The messages box is a general area for all...

The messages box is a general area for all messages. Such as SMS Messages, Emails, Picture Messages and etc and also if you connected your Pearl to a BES server (Blackberry Enterprise Server) all of...

Forum: General Legacy Device Discussion

04-06-2007, 05:49 AM

Replies: 14

8703e web browser

Views: 2,428

Posted By darkstar7

As far as the browsing goes on the 8703e, when I...

As far as the browsing goes on the 8703e, when I worked for Verizon Wireless in their WDTS department (Wireless Data Tech Support) I never had an issue with any of the 8703e I was able to get my...

Forum: General 8100 Series Discussion - Pearl

04-06-2007, 05:39 AM

Replies: 16

Pearl for Verizon on May 7?

Views: 1,377

Posted By darkstar7

As a previous employee of Verizon Wireless for...

As a previous employee of Verizon Wireless for their WDTS Department supporting nothing but PDA's, Smartphones, Blackberry's and Aircards I can hands down say they have the best service around. You...

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