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Search took 0.01 seconds. Search: Posts Made By: BBSyncJosh
Forum: Aftermarket Software 11-20-2008, 04:22 AM
Replies: 5
Views: 2,794
Posted By BBSyncJosh
Hi David Web: Can you please send us an email at...

Hi David Web: Can you please send us an email at the support address, along with the Event Log on the BB and the Bug Report (on the About tab) on the PC app. We can help you if we know more detail. ...
Forum: Aftermarket Software 11-20-2008, 04:20 AM
Replies: 5
Views: 2,794
Posted By BBSyncJosh
Hi JCrane: BBerrySync cannot run on 64 bit OS's. ...

Hi JCrane: BBerrySync cannot run on 64 bit OS's. We have looked at the issue briefly and hope in future to support the 64bit OS, but at this time, we do not have any firm timelines. Thank you.
Forum: Aftermarket Software 06-16-2008, 04:04 PM
Replies: 8
Views: 3,342
Posted By BBSyncJosh
Kopter - you had me worried :) Glad to hear...

Kopter - you had me worried :)

Glad to hear that things are good.
Forum: Aftermarket Software 06-11-2008, 04:29 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Hello folks - version 1.1 released. Thank you.

Hello folks - version 1.1 released. Thank you.
Forum: Aftermarket Software 06-11-2008, 04:26 PM
Replies: 8
Views: 3,342
Posted By BBSyncJosh
Thanks Dawg - just been busy lately getting...

Thanks Dawg - just been busy lately getting version 1.1 out. Eriknino - Can you please send me an email at support@bberrysync.com and detail the issue you are having as reading your post does not...
Forum: Aftermarket Software 05-28-2008, 03:22 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
I would like to let folks on OS4.5 know that...

I would like to let folks on OS4.5 know that there may be issues with the OS and BBerrySync. Until RIM officially releases the OS, we cannot fully support it. Please do understand. Thank you.
Forum: Aftermarket Software 05-18-2008, 12:00 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
We have already heard back from several users...

We have already heard back from several users that setting the APN info resolved their connection issues. You can easily do a search in BBF or the net for APN information for your service provider.
Forum: Aftermarket Software 05-17-2008, 11:58 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Hello BBerrySync Team: We have seen a number...

Hello BBerrySync Team:

We have seen a number of logs sent in from user Blackberry devices where the error message reads xxx8220;Invalid tunnel namexxx8221; or xxx8220;Open tunnel - max timeoutxxx8221;. By searching online,...
Forum: Aftermarket Software 05-12-2008, 12:21 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Hello all - I wanted to let everyone know that we...

Hello all - I wanted to let everyone know that we have launched the BBerrySync software. Please visit us at BBerysync - Full OTA Sync (http://www.bberrysync.com) for further details. Thank you.
Forum: Aftermarket Software 04-18-2008, 10:47 AM
Replies: 0
Views: 1,014
Posted By BBSyncJosh
Seeking User Input on Workgroup Edition Outlook Sync - BBerrySync

Hello folks,

The BBerrySync Team is seeking user input on what features you would like to see on the Workgroup edition of BBerrySync. With the single user software almost complete, we thought it...
Forum: Aftermarket Software 04-16-2008, 11:51 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
With the release date coming up very soon, we...

With the release date coming up very soon, we have decided to stop issuing new coupone codes for beta testing. We hope you can hang on for the release. Thank you.
Forum: Aftermarket Software 04-14-2008, 01:05 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
George: We are pretty at responding to emails,...

George: We are pretty at responding to emails, so it comes as a surprise that your emails are not being attended to. Can you please send an email to support@bberrysync.com and we can help you. -...
Forum: Aftermarket Software 04-09-2008, 01:49 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
anyone wishing to beta test, please send in a...

anyone wishing to beta test, please send in a simple email to support@bberrysync.com. the coupon code is then generated and sent back to that email address. we have no way of posting your coupon...
Forum: Aftermarket Software 04-08-2008, 12:06 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Hi All - we have released the next Lite Edition...

Hi All - we have released the next Lite Edition build version 0.8.6 for download on our site (software page). We are working on the Complete Edition (full sync with Tasks and Calendar) and should...
Forum: Aftermarket Software 04-04-2008, 10:19 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
No Entourage support at this point, but the fact...

No Entourage support at this point, but the fact that Microsoft puts the software out will make it easier to develop a solution.

As for the web interface, I don't know exactly what you mean. If...
Forum: Aftermarket Software 04-03-2008, 10:34 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Also, I hope people don't misunderstand our...

Also, I hope people don't misunderstand our decision to pre-release test with Dawg. Our experience has been that when we can work on specific issues with just one or two people, we can react faster...
Forum: Aftermarket Software 04-03-2008, 10:31 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Soap, I can guarantee you that the lite edition...

Soap, I can guarantee you that the lite edition you are using does not handle Calendar syncs. Dawg is using a pre release build, that includes some features that were designed with him in mind -...
Forum: Aftermarket Software 04-03-2008, 11:35 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
How is the contacts and notes syncing going? ...

How is the contacts and notes syncing going?

We are working hard on the Calendar and Task sync. As soon as we are ready with a solid product, we will definitely let the forum know.
Forum: Aftermarket Software 04-03-2008, 04:18 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Hi Test Team: BBerrySync Lite Edition build...

Hi Test Team:

BBerrySync Lite Edition build 0.8.2 has been released for testing. You can use the following links to download the software. We ask that everyone upgrade to the new build as we...
Forum: Aftermarket Software 03-31-2008, 07:23 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Hi Vliou - The issue of email service or not is...

Hi Vliou - The issue of email service or not is really not relevant. It is the issue of storing one's PIM data (contacts, notes, Cal and tasks) on your webservers that would have me concerned. You...
Forum: Aftermarket Software 03-28-2008, 12:54 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
For those that want to beta test, please send an...

For those that want to beta test, please send an email to support@bberrysync.com and we can process coupon codes for you. Thanks.
Forum: Aftermarket Software 03-28-2008, 12:53 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
I think the primary differences between...

I think the primary differences between BBerrySync and Thinkpost are:

1. BBerrySync does not require you to use our webmail service (we don't even have a webmail service :) ) and Thinkpost needs...
Forum: Aftermarket Software 03-22-2008, 05:09 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
I am sure that you all have heard the phrase -...

I am sure that you all have heard the phrase - KISS - keep it simple stupid. That is exactly what we have done by scaling back the functionality of the software in this beta. What that means is...
Forum: Aftermarket Software 03-17-2008, 11:32 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Hi all - been away for a bit here, but we are...

Hi all - been away for a bit here, but we are internally testing the latest build. We have found the root causes of many of the issues we were having and hope that this last part of QC will be good...
Forum: Aftermarket Software 03-03-2008, 10:24 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
It seems like we fix one thing and take a set...

It seems like we fix one thing and take a set back two steps. We have received your reports and will work to resolve them. Some of you have some particular configurations, so we will do our best to...
Forum: Aftermarket Software 02-29-2008, 04:11 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Hi folks, the 0.7.9 SP2 Build can now be...

Hi folks, the 0.7.9 SP2 Build can now be downloaded. You will be getting an email with the links and explanation of the bugs fixed.

Also, I wanted to remind everyone that the initial sync data...
Forum: Aftermarket Software 02-29-2008, 09:05 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
we have had to stop the web service and restart,...

we have had to stop the web service and restart, you may experience some sync lag. thanks.
Forum: Aftermarket Software 02-28-2008, 11:28 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Please note that the software that is meant for...

Please note that the software that is meant for the entire test team download will be ready by 5pm, Friday, PST. Thanks folks.
Forum: Aftermarket Software 02-28-2008, 04:01 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
I would not suggest that people download what is...

I would not suggest that people download what is on the site currently as it is a pre-release build for internal testing. We expect to make some minor changes to the build before the 5pm release. ...
Forum: Aftermarket Software 02-28-2008, 11:41 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
At this time, I have held off on sending out more...

At this time, I have held off on sending out more coupon codes. I want to make sure that we provide the level of attention to the existing users. Once the load lightens up, then we can move...
Forum: Aftermarket Software 02-28-2008, 11:38 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
We will be launching the new back end site for...

We will be launching the new back end site for clients, tomorrow by 5 pm PST and will also release the 7.9 build at that time as well. Thank you for being patient. This build will address the great...
Forum: Aftermarket Software 02-27-2008, 09:24 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
this 7.9 build will incorporate the advanced...

this 7.9 build will incorporate the advanced folder settings so that you can identify which contacts, or notes or ?? folders to sync with your BB device.
Forum: Aftermarket Software 02-26-2008, 01:37 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
We are working on getting it done ASAP, we just...

We are working on getting it done ASAP, we just can't promise a date - but this week!! Dallasflier - Can you please send us your logs from the pc and bb so we can trace the autosync issue. Thanks.
Forum: Aftermarket Software 02-25-2008, 11:16 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
duplicate post

duplicate post
Forum: Aftermarket Software 02-25-2008, 09:42 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
sorry about the old manual, but things are...

sorry about the old manual, but things are changing so fast, it is hard to keep up.

as for the login issues, we updated some server side code with the patch that is causing some of the people to...
Forum: Aftermarket Software 02-24-2008, 09:44 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
I seems that our patch is causing some folks not...

I seems that our patch is causing some folks not being able to login and some still able. Please bear with us while we work through this. Weird!!
Forum: Aftermarket Software 02-22-2008, 11:35 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
shawn - can you send an email to the support...

shawn - can you send an email to the support email including all your login info and PIN ID, please note this info is case sensitive (especially your PIN ID).
Forum: Aftermarket Software 02-22-2008, 11:39 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
I am certainly no expert on BB Unite, but from...

I am certainly no expert on BB Unite, but from limited reading BB Unite is like a Google Sync with some sort of online shared calendar, contacts, etc. It does not seem to OTA sync your BB with your...
Forum: Aftermarket Software 02-22-2008, 10:18 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Deliverer - Moving the pc app will mean that the...

Deliverer - Moving the pc app will mean that the initial sync data map has to be redone.

GT5L - This patch includes the licensed Outlook Redemption library for more stable access to the Outlook...
Forum: Aftermarket Software 02-22-2008, 04:58 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
I wanted to post a system email that went out, in...

I wanted to post a system email that went out, in case some of you don't get it:

Hello BBerrySync Test Team:

As you all know, we are on beta build 0.7.8.1. There are still a few lingering...
Forum: Aftermarket Software 02-21-2008, 12:33 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
koleary, I do not see the Cal items in the queue,...

koleary, I do not see the Cal items in the queue, just one email from pc waiting to deliver to BB.
Forum: Aftermarket Software 02-21-2008, 12:32 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
actually no offense taken, just wanted to explain...

actually no offense taken, just wanted to explain so that people understand and would keep in mind that it is designed to be an ongoing use app, so there should not be huge queues.
Forum: Aftermarket Software 02-21-2008, 12:14 PM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Koleary and Sith - the reason for the limit on...

Koleary and Sith - the reason for the limit on the number of items syncd from BB to PC is that RIM does not give us enough bandwidth to do very much. Pushing up much more than that will cause...
Forum: Aftermarket Software 02-21-2008, 11:43 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
koleary - can you email in specific examples of...

koleary - can you email in specific examples of what is not syncing and we can check the sync queue and check it out for you.
Forum: Aftermarket Software 02-20-2008, 04:35 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Dawg - Have you tried the offline initial sync...

Dawg - Have you tried the offline initial sync data map? It will need you to use the media manager to move the sync file from the BB to the PC, but would bypass the USB.
Forum: Aftermarket Software 02-19-2008, 03:43 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
SteveO-we did see some items in your sync queue -...

SteveO-we did see some items in your sync queue - 1 calendar add from device to pc, 5 notes-4 of which were deletes and 1 add, 3 task deletes from pc to BB, but I think the problem was that the...
Forum: Aftermarket Software 02-18-2008, 11:15 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Don - long time no see. We have just been so...

Don - long time no see. We have just been so busy but I will need to give more thought to your email. Thanks for keeping us in mind. Josh
Forum: Aftermarket Software 02-18-2008, 10:25 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
As anyone had the issue of the applications...

As anyone had the issue of the applications loader not recognizing the alx install files? A few of the testers have experienced this. I have done some searches but have not really found a...
Forum: Aftermarket Software 02-18-2008, 10:12 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Hello all - a busy Sunday has yielded an upgrade...

Hello all - a busy Sunday has yielded an upgrade to version 7.8.1. I am sorry to have to ask everyone to upgrade to the latest version to run the software. we have throttled back the speed a bit to...
Forum: Aftermarket Software 02-17-2008, 07:24 AM
Replies: 691
Views: 68,658
Posted By BBSyncJosh
Hold of for a day!! sorry folks, it looks like...

Hold of for a day!! sorry folks, it looks like we pushed the limits too much trying to speed up the pc app - which is causing the slow load times. We have throttled back with version 0.7.8.1 (which...
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