[jhalsani]

when i try to update my device software m getting like this " Application Loader was unable to connect with your device. Restart the loading process, reconnect your device and try again." .i have got app wrld installed in my device and also the device is connected properly dont know whats the reason

[devnull]

How are you trying to update?

Your profile to the left says you have a model 9000. Have you looked in the 9000 forum for manual OS updates?

[rambo47]

Do not connect through a hub or through a peripheral device. Direct USB connection from BlackBerry to pc is what you want.

[Dubdub]

There is a sticky at the top of the BB Help section, that might be useful: http://www.blackberryforums.com/blac...ect-my-bb.html

[tsac]

I have a new Dell laptop with 4 USB ports. I found only one would work with the BB although the pc info does not state 3 of the 4 are hub ports.