Quote:
Originally Posted by estabulla
Yeah whatever happens, don't call AT&T. At the risk of sounding stupid, calling AT&T has the potential to get the feeling you are talking to a wall when you tell them you are trying to activate a device they don't support yet. Yikes!
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Not true. I spoke with two different AT&T reps, one in-store, and one over the phone. Both weren't in the least bit surprised that I was adding a Rogers Bold to my AT&T service. The rep over the phone even initiated a conversation with me asking how I liked it because she was going to get one herself.
I had the rep at the store add my IMEI to my account (which might not be required but is good practice). When I called the rep later that afternoon, the system indicated I had a Bold. She knew my device without me telling her.
AT&T's system is definitely setup to handle the Bold, and unquestionably supports it now. The service books I got were all matched to the Bold's new theme (icons were the new style). All the software recognized my device as a Bold.