[dguilloryjr]

is there a way to stop read recieipts from going out when someone reads a email on there blackberry?

cause my users are sending me emails requesting receipts and i don't want trhe receipts sent when i am reading the emails on my blackberry!

[scott_perry]

if you are using BIS, yes

BlackBerry Search Results

[dguilloryjr]

so there is no way to do it on the BES server?

[fadmin]

It is not BES that does it, but exchange. Once message reconcile as read with your mailbox it sends it. You can block it in exchange.
http://www.blackberry.com/btsc/searc...200%2062669364

[fadmin]

I found this workaround but haven't tried it.

This is how you suppress read receipts for all users on a BES 4.1.4.19. Not sure what other versions this is applicable too.

Open the registry and go to
HLKM\software\Research In Motion\ BlackBerry Enterprise Server\ Agents

Create a Dword

Name it
SuppressReadReceipts

Set the value to 2

0 is on
2 is off

Please note this will take effect for all user on the BlackBerry Enterprise Server and cannot be configured on an individual user basis.xxx8221;

[dguilloryjr]

where did you find this?

Just for my future knowledge!

and thanks i am trying it now!

[fadmin]

Google is miracle!

[fadmin]

fyi

Read Receipt [Archive] - PinStack.com

[cfletch1980]

Per RIM this applies to BES 4.1.4 and all later versions this registry fix. I just did this in my environment BESX 4.1.5 and it resolved my issue. Thanks

[aamato]

I tried the registry fix and the read receipts are still going out.
Does anyone know if this registry fix will work on Blackberry Professional Server version 4.1.4.2? Thanks.

[danedel]

Did you restart the bb services?

[aamato]

Yes, I restarted the Controller as per the instructions. Any other suggestions? Thanks.