I’ve had my Blackberry Bold for a few months with no problems, but as from yesterday the Internet has stopped working on it and I am unable to access any websites.
The only time I can get websites is when I’m at home and using the Wi-Fi connection on the Bold.
When out of the house and out of range of my Wi-Fi connection, I get the error message of “This is a Wi-Fi Service. Please ensure your device has an active Wi-Fi connection and try again.”
Now after searching the various forums I’m being directed into changing the default browser.
If I go to Options> Advanced Options> Browser, it says my Default browser configuration is: Hotspot Browser.
I think I need to change the default Browser to: Internet Browser, but I do not have this option any longer.
Has the Internet Browser disappeared?
And if this is what is causing my problem, how can I get it back again.
As far as I can remember I haven’t touched or changed any settings since the Internet was last working to my knowledge two days ago.
I have tried the following, with no success:
1. Hard reset (Battery pull etc)
2. Options> Advanced Options> Host Routing Table> Register Now
It says message sent and I receive the service message, but it doesn’t solve the problem
3. I’ve also tried sending the Service Books from
BlackBerry Internet Service and I receive the service books message on my Blackberry Bold after switching Wi-Fi on, but again I can’t access the Internet on the phone without using the Wi-Fi connection.
My provider is Vodafone UK
Please help. Any help would be gratefully received.