[OstrichSak]

I can't seem to get it to sync w/o issues. I have the USB cable plugged in and it seems to do fine with the contacts but whenever it gets to the part where it needs to sync the calendar it errors out. It reads the phone fine but when it gets to the Outlook calendar it will begin and error at at different points. What would be causing errors? Is there an appointment or something that is causing the confusion that I should be looking for??

[StanMort]

What errors is it giving you?

[OstrichSak]

Originally Posted by StanMort

What errors is it giving you?

When I first plug in the phone it says 'Mass storage mode' Yes or No. I have tried yes and I have tried leaving it as is and it seems to be about the same result.

The error I get is a little Intellisync window that says 'An unknown error has occurred' and sometimes it will do it 71 entries in or 138 entries in or sometimes it will occur right at the beginning but mostly within calendar entries.

[RCA]

Wirelessly posted (T-Mobile 8900)

What version of download manager and outlook? I'm using 4.7 and outlook 2007 and have no problems. Have you tried clearing your calendar in outlook and re loading?

[OstrichSak]

Finally, I was able to fix the problem finally after more searching. Unplug the phone and then there's an option within DM under Synchronize->Synchronization->Reset Configuration and then close and re open DM. Plug the phone in and synchronize. If it gives a message just click ok and you're up and running. Just in case anyone else finds this thread searching for the same problem.