Go talk to your rep. I have done that before. I also told him before talking to him
"do not log onto the computer and do not log this in as an official contact" -
"Tell me what is the best approach to take and how can I get the best deal with these given options."
The reason I did not want to have the visit logged is so I would not get locked into a price he quoted me. If it is logged - then the next time I went in for an upgrade - that info would be in the computer and who ever was there would go with that quote preventing a possible better deal.
Fortunately the rep I deal with has always shot straight with me
I think all of that makes sense?
David