[dobirip]

hey everyone!
i am having a problem getting my carrier service book ,
i am using blackberry storm 9500 , and it also have been unlock.
i have a data plan and also the apn settings working .
i can surf with opera mini and sms + call are working.
the problem is i cant surf the default browser and its very annoying .
i been trying to contact the carrier but most of them don't know what am i speaking off .

i was wondering if anyone also have this problem or know how to fix it.

thanks in advance !!!

[aiharkness]

Wirelessly posted (8820)

The data plan, is it a blackberry data plan? If not, then no service books.



Does the carrier support blackberrys? That may explain why they don't know what you are talking about.

[dobirip]

no its a normal data plan.
they support blackberry and also provide blackberry bold , they just don't know storm version, i tested it also with another sim with blackberry plan and also it didn't work.

[aiharkness]

Wirelessly posted (8820)

If you do not have a blackberry data plan, you will not have service books, and you won't have use of the blackberry/RIM applications that require data.





When you had the other SIM in the device, the one for the account with a blackberry data plan, you needed to force the service books to be pushed to the device. This usually happens when booting up after you reinsert the battery. For info, though, see http://www.blackberryfaq.com/index.p...rvice_books%3F.



EDIT: I'm not sure about this, but if the service provider does not support the storm model, then it may not push service books to the storm anyway. That is beside the point in your case since you don't have a data plan, but it may be relevant if you don't get service books with the borrowed SIM.

[tom0100]

My service provider in the States even has a button to click on their website (when I login to my account on THEIR website on a PC) that sends me NEW service books. They recommend this whenever I have email problems.

I can also call and ask and they do it...it's easier to do myself though.

If they don't know how to send service books...do they really support Blackberries?

[aiharkness]

Wirelessly posted (8820)

Originally Posted by tom0100

My service provider in the States even has a button to click on their website (when I login to my account on THEIR website on a PC) that sends me NEW service books. They recommend this whenever I have email problems.

I can also call and ask and they do it...it's easier to do myself though.

If they don't know how to send service books...do they really support Blackberries?

Read the thread again. OP says carrier sells blackberrys, and problem wrt using the borrowed SIM seems to be they don't support the model he is trying to use. And in his case, with his SIM, he personally doesn't have a blackberry data plan.