[Kamau]

Does anyone know what this one is for, and how to solve it? I have done a couple battery pulls, with no results.
It also only comes up when I do a reset.
Posted via BlackBerryForums.com Mobile

[devnull]

Did you change anything recently? Install or uninstall apps or themes?
Posted via BlackBerryForums.com Mobile

[aiharkness]

Could be what devnull is indicating. If you installed anything very recently, you could try removing it and seeing what happens.

Also, for grins, how about clearing your phone log and then doing another battery pull?

[Kamau]

In the last 3 days, yes. I have been uninstalling & installing apps and themes (it's normal thing for me to throw out the old and bring in some new).
Posted via BlackBerryForums.com Mobile

[Kamau]

Originally Posted by aiharkness

Could be what devnull is indicating. If you installed anything very recently, you could try removing it and seeing what happens.

I just cleared the logs and a batt pull, with no luck.
Also, for grins, how about clearing your phone log and then doing another battery pull?

Posted via BlackBerryForums.com Mobile

[aiharkness]

Well here is RIM on the subject of uncaught exception errors: KB13323 - View Document.

You have some detective work.

[devnull]

my guess is it's a bad app or theme you have installed. if you could narrow down what you did right before the error started happening, you might be able to find what to uninstall.

Have you tried changing to one of the stock themes just to see if the error goes away?

[Kamau]

No, but I will give it a try as well. I just deleted everything I installed over the past week and did a batt pull. Did not help. I will try the stock theme though since that is mostly what I had installed.
Posted via BlackBerryForums.com Mobile

[Kamau]

Just did that too, with no luck.
I also tried to visit that link on RIM posted by aiharkness, but I can't view it all for some reason on my device. I'll do it on my laptop when I get home.
Posted via BlackBerryForums.com Mobile

[Kamau]

Thanks for all your help, but I have not been able to determine what is causing the problem. I didn't add any new pics or music to my phone, or have I added any more apps & themes that I havn't already deleted. And the RIM site says I shouldn't reset my device before contacting them, which I've done a few gazillion times now.
The thing is, this exception only comes up after a battery pull or reset, and also never seems to interfere with the normal operation of my phone. It is not slower, does not hang up; nothing. So I'm guessing I'll live with it until it becomes a problem with something, then I'll just wipe the phone and reinstall everything.
Again, thanks for your help on this people.

[aiharkness]

The reason I took a stab at the call log is because it happens at start up. But that was the only thing I know enough to think of as far as what it processed during start up.

This is another SWAG: if it were me, I think I would back up the device, the do a security wipe and elect to also delete third-party apps. Then do a battery pull and see what happens. Hopefully no error.

Then restore your data and repeat the battery pull. Hopefully no error.

Then add back your apps one at a time, and test, etc.
Posted via BlackBerryForums.com Mobile

[Kamau]

Thanks aiharkness, I will give that a try later on today when I'll have a couple hours of peace (the family is going to her mother's house).