[Oldsmobile1976]

I would like to know how to zero the message count after I have read and deleted all messages. This is the second Bold 9700 doing the same.

[greyhat000]

hey, try clearing the message database in desktop manager...

open desktop manager
go to backup and restore
click advanced
clear the message database on the right hand side of the screen

[akosnitzky]

Welcome to BBF.

Try a battery pull first. If that doesnt solve, go to messages - Menu-View Folder - open and look there. You probably have a message hanging around

[greyhat000]

good call, I'd still do a backup and clear the message database, just because the blackberry folder isnt saying there is a message lying around in there doesnt mean there still isnt some corruption within the message database

[akosnitzky]

I would hope the user doesn't have to go to Desktop Manager to clear this problem up on a consistent basis.
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