[atxboost]

i didn't use DM to make a backup...i only allowed the apploader.exe to load and restore everything...but then i wiped it the wrong way.

how can i use the restore point that the apploader used?

[NJBlackBerry]

Look for a file with the extension .IPD on your PC.
If there isn't one, you have no backup.

[atxboost]

was there an easier way to remove my previous bes set up? same email address just different host.

[NJBlackBerry]

What are you trying to accomplish?

[atxboost]

would it be in a temporary file location? i guess its no big deal, i did the security wipe for email, contacts, etc...but didn't think it would move my folders and customization too

[atxboost]

i wasn't able to connect to enterprise activation after we switched email servers. it said i had to remvoe the previous IT policy. we don't have an IT guy....

[atxboost]

good news...i found the IPD FILE. it is called loaderbackup.ipd with today's date.
i'm saving this file. we just switched from a hosted exchange server to our own SBS, bought certs and all that...learning as we go. BAD IDEA. but it is what the boss chose to do.
by the way...i do try to read your site b/c i find it interesting!

[NJBlackBerry]

Tell the boss to hire a BES administrator to do it correctly.

Look in BlackBerry FAQ - BlackBerryFAQ for instructions on how to remove an IT Policy...

[atxboost]

instead...we got a guy who says active sync is way better and he has no clue how to set up bb. what's strange though...is my password doesn't work from bes anymore. I called tmobile, and the person who added bes a month ago (had no issues) said that my phone was not provisioned for BES and he wanted to add it...but i have a working BES account! weird. i read that FAQ and couldn't get it to do it. i'll start over at home...when i'm not annoyed that we don't have YOU working for us.

[atxboost]

how do i reload that idp file?

[NJBlackBerry]

Desktop Manager - use the Restore function.

[atxboost]

ok done...wow that is convenient. THANK YOU SIR.