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Old 09-19-2010, 10:19 AM   #1
mtrpcic
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Join Date: Sep 2010
Model: 9700
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Carrier: Rogers
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Default Can't add new contact from SMS

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I recently migrated from my Bold 9000 and am unable to add a contact from the SMS page. Here are the steps needed to reproduce:
  1. Receive a text message from an unknown phone
  2. Open the menu. There will be no option to "Add this person to contacts"
  3. Click 'View Recipients' to get your cursor on the number
  4. Open the menu. There will still be no option to "Add this person to contacts"

My device information is below, if it is of any help.

BlackBerry 9700 smartphone(3G, Wi-Fi)
v5.0.0.743 (Bundle 1254, Platform 5.1.0.165)
3G Bands 1,2,5,6
Cryptographic Kernel v3.8.5.85
Branding Version: 1.0.107.508x
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Old 09-19-2010, 11:06 AM   #2
mtrpcic
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Join Date: Sep 2010
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Default

I downgraded my device software and got the option back. My device details are now:

BlackBerry 9700 smartphone (3G, Wi-Fi)
v5.0.0.351 (Platform 5.1.0.98)
3G Bands 1,2,5,6
Cryptographic Kernel v3.8.5.85
Branding Version 1.0.107.508x

Is this a known bug, or did they just remove the option for shits and giggles?
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Old 09-20-2010, 08:46 PM   #3
felix1522
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Join Date: May 2010
Location: Alberta
Model: 9700
OS: 6.0.0.358
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Carrier: TELUS
Posts: 80
Default

That's one I've not heard before, but I've never run .743 though.
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