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Old 02-28-2011, 09:57 PM   #1
isarib
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Default new messages are getting filed.

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I deleted a few thousand emails from my outlook client and I saw my bb updating and freeing up mail.

But now my messages and all new emails coming into my inbox show a icon of a folder. Like the messages are getting filed!!! and when I open to read the emails, after closing they dissappear!. It is as if my inbox is not my inbox, and if I want to view them again, I need to open folder and choose inbox.

Any ideas how to change it back to the normal view and not getting filed?

Many thanks.
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Old 03-01-2011, 03:35 AM   #2
ndub33
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Default Re: new messages are getting filed.

Is this happening in both Outlook and your BlackBerry, or one of the two?
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Old 03-02-2011, 03:08 AM   #3
isarib
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Default Re: new messages are getting filed.

Quote:
Originally Posted by ndub33 View Post
Is this happening in both Outlook and your BlackBerry, or one of the two?
Hi,

It is only happening on the BB. Outlook client seems fine.
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Old 03-02-2011, 09:00 PM   #4
stevew
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Default Re: new messages are getting filed.

Are you using a BES? Do you know which folder it's getting filed under? Have you got your message folders combined to show all messages in your inbox?
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Old 03-02-2011, 09:07 PM   #5
isarib
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Default Re: new messages are getting filed.

Quote:
Originally Posted by stevew View Post
Are you using a BES? Do you know which folder it's getting filed under? Have you got your message folders combined to show all messages in your inbox?
Hi,

Yes its combined messages. I'm attached to a bes with the company server. I will try wiping it and reactivate it again.

This only started happening after I deleted 3000 emails from my outlook inbox and it started syncing to the bb.
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Old 03-02-2011, 10:12 PM   #6
isarib
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Default Re: new messages are getting filed.

Wiping and re-activate fixed it.

Cheers
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