[rohardi]

I swaped out my 7130. backed up all my settings. Now I have no incoming or out going e-mail. when I go to E-mail settings. It still shows my Gmail account. is There anything I need to do to correct this?

[markhatter]

Have you logged into your webmail account and assigned the PIN to the account?
Also, you can push out a service book from there.

HTH
Mark

[rohardi]

Originally Posted by markhatter

Have you logged into your webmail account and assigned the PIN to the account?
Also, you can push out a service book from there.

HTH
Mark

Do you mean the BB webmail account? I just tried to get on to that, but it kept giving me an error message. I don't think I have a pin for the account.If I do I don't know what it is. how do I get this service book"pushed" out to me?
Also in the Email I just tried to send, it gave me a red X and under message status it said"unable to look upthe user info in database".

[rsams]

apparently RIM is experiencing problems which is why you can't log on to your web account right now. Problems since Friday with no end in sight. Its affected a number of our users her in FL

[Fkewl]

my Carrier now works, so i think it's up for everybody, try again

in your BB , you can find the PIN in the "Options" (wrench icon) then in "Status"

then login to your BIS/BWC account, go into Profiles and use "change handheld"

there will also be a "Send Service Book" button in Profiles (after associating the correct PIN, send the service book)