Just have them forward the email to your BB address on the BIS account. You will receive the email faster when it is forwarded rather than when you Poll for it. Your provider will have an address you can go to where you can set up your account. It should be very simple and intuitive. So if you do not know where to go to do this call your provider, e.g. Verizon, Cingular, etc.
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BB Tour 9650
Running OS 6.0.0.524
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