Darn, sorry I didn't see this earlier. Not sure about the Texas holdem, shoulda just been a "remove through app loader, install again through app loader" to fix that, but maybe not.
As for the browser, I bet unless your BB info was corrupt in the mailbox then all you woulda needed to do was delete the current Desktop [IPPP] service book then connect the handheld to the USB cable, Generate new encryption keys, or have your BES admin push the service books out from the BB Manager.
If you had to have the BES admin remove you from the server, you run a program on your computer, then they add you back and you do an Enterprise Activation, then no, my ideas wouldn't have helped
Zro