[John Clark]

Originally Posted by SanFrancisco

Smart thinking and excellent account. Thanks for posting and updates.

SFO, didn't know you were back. Welcome back!

[TheBigNewt]

Originally Posted by noeffectx

my bb got stolen 2weeks ago too. but i am more familiar with my-tmo site. its really a great tool. anyway i didnt disconnected my phone right away. I just went to my-tmobile site and called out the numbers they called using my phone. One of the lady picked up, so I threatened her that my 8700 was equipped with gps and I can track her down and I will report her location to the cops. she bought it and returned my phone.

Nice job with that. Is the my-tmo site where you can enter a un/pw and see all the phone activity? I have one for Verizon. What's the link for that if anyone has it handy?
And check your bill after your phone gets stolen. I had mine stolen, cancelled the service right away, but the thief racked up $80 in games/ringtones in the 8 hours between my call and when they actually shut off the service. He was smart enough to only use it to download, made no calls to people.

[lonnielove]

can tmobile block the the phone from being used if the owner reports it stolen. what could tmoble do on their end. to block the phone from being used,could rim block the pin or block the BIS service?

[TheBigNewt]

If you call and ID yourself as the owner and report it as stolen and request it be terminated they will shut it off as a phone as soon as they can. Just like a credit card. It may take a few hours to do that.

[lonnielove]

Originally Posted by TheBigNewt

If you call and ID yourself as the owner and report it as stolen and request it be terminated they will shut it off as a phone as soon as they can. Just like a credit card. It may take a few hours to do that.

will it shut the phone off or the sim card off

[Saif210]

I think that is the million dollar question. I wish i was FBI agent smart to monitor the calls then bust the thief. Alas, my Clarice Starling career never got off the ground... anyway, I still dont have a definitive answer. Does calling the phone in stolen shut down the phone, or just the sim?

[b00st3d]

Originally Posted by lonnielove

will it shut the phone off or the sim card off

they'll shut the sim card off, the phone can still be used with another sim.

[LunkHead]

Far out! Nice job and congrats on getting the phone back! Thiefs make me wanna hurl!

[Wiretangled]

Someone correct me if I'm wrong, but it is my understanding that you can report the loss or theft of your device and the operator can blacklist the IMEI, rendering the device useless.

[norbertk]

If you have a PIN on the phone and another SIM card is used it won't work will it?

[Saif210]

thats what i thought, that they could "black list" the IMEI number.

[mrpg]

yep IMEI is the way to go, note it for yourselfs incase of... you file a theft report and include the number.

[StanSimmons]

Originally Posted by Wiretangled

Someone correct me if I'm wrong, but it is my understanding that you can report the loss or theft of your device and the operator can blacklist the IMEI, rendering the device useless.

They can blacklist the IMEI, but I don't know of any cases where TMO has done that... They just turn off the SIM.

[mrpg]

Did some googling, seems like you have to go thruogh some channels... a theft report with the cops or something maybe, for things to happen.

[blakeatl]

Originally Posted by dc/dc

I don't have a device password, but I do use my SIM pin on both of my SIM's.

Man.....get a password on there quick!! Password protecting your data is essential!

[wickhamz]

I have t-mobile as well and I asked for insurance which is added to my bill each month something like 5-10 dollars. Does that insurance mean that if my phone was stolen it would be replaced. Or is my insurance likely going to be only protecting me from damage to the phone.

[YMark]

Originally Posted by wickhamz

I have t-mobile as well and I asked for insurance which is added to my bill each month something like 5-10 dollars. Does that insurance mean that if my phone was stolen it would be replaced. Or is my insurance likely going to be only protecting me from damage to the phone.

You bought insurance and you don't even know what it covers? Your best bet would be to ask T-Mobile. Find out exactly what your insurance covers.

[lonnielove]

probaby what hes asking will it be a new one or refurbished? 110 dollars seems like alot but better than buying new one

[TheBigNewt]

They'll replace it if you lose it or bust it or whatever. They just take it out of service forever and you get another one. That should clear up the question that came up above about whether they blacklist the IMEI and just cancel the Sim. Before they issue you a replacement phone they have to make sure you just didn't sell it.

[rkkeller]

You also pay $110 deductable for the replacement with the Tmobile insurance.