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View Poll Results: Were you able to use the application successfully?
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Yes
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305 |
86.65% |
No
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47 |
13.35% |
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02-22-2007, 11:36 AM
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#641
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Knows Where the Search Button Is
Join Date: Jul 2006
Location: Fairport, NY
Model: 8800
PIN: 20248CF7
Carrier: AT&T
Posts: 27
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Please Login to Remove!
Since upgrading to v.24 mine has become very unstable. It constantly closes the app without my knowledge. Just now it acted as if I was connect and all was fine (green online dot on main screen shown), went in and sent an IM and I was told I was offline. Had to force shut down and then log in all accounts again. Not sure why it keeps dropping. Anyone else having similar issues?
__________________
BlackBerry 8800 v4.5.0.110 (Platform 2.7.0.90)
PIN: 20248CF7
AT&T
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02-22-2007, 01:46 PM
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#642
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Talking BlackBerry Encyclopedia
Join Date: Nov 2006
Location: NJ
Model: 8100
Carrier: T-Mobile USA
Posts: 321
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I posted a similiar problem on another forum this morning. Mine disconnected and when I went back to check the program was not even running. It did this twice since getting the new update.
Last edited by rkkeller; 02-22-2007 at 01:55 PM..
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02-22-2007, 02:41 PM
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#643
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New Member
Join Date: Dec 2006
Model: 8100
Posts: 3
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Quote:
Originally Posted by cypherpunks
I'm running the app on the Pearl via T-Mobile, and my AIM buddy list does not load. I am connected, because I asked a friend to message me on AIM, and the message came through though!
Any ideas? Solutions?
Thanks!
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Has anyone found a solution to this problem? My girlfriend has been experiencing it since she got the program and it happened to me once but seems to have fixed itself. We're both on Pearls on TMO, works great otherwise!
Thanks!
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02-22-2007, 02:50 PM
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#644
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Talking BlackBerry Encyclopedia
Join Date: Nov 2006
Location: NJ
Model: 8100
Carrier: T-Mobile USA
Posts: 321
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I was told to try a forced shutdown and then restarting JT. I also did a battery pull just in case.
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02-22-2007, 02:53 PM
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#645
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New Member
Join Date: Dec 2006
Model: 8100
Posts: 3
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We've tried both methods to no avail unfortunately. We'll give it another go to see what happens.
Thanks!
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02-22-2007, 03:14 PM
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#646
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Talking BlackBerry Encyclopedia
Join Date: Jan 2007
Location: San Francisco
Model: 8300
Carrier: AT&T
Posts: 273
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Quote:
Originally Posted by thewhoadyman
Has anyone found a solution to this problem? My girlfriend has been experiencing it since she got the program and it happened to me once but seems to have fixed itself. We're both on Pearls on TMO, works great otherwise!
Thanks!
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we have seen this, usually it's because somehow the AIM buddy list contains characters that's breaking our parsing. here's what someone with the same problem did to workaround the problem. sorry that it's rather cumbersome, but it did seem to work...
Following is cut and pasted from this person's email to our support address:
Quote:
FYI:
I figured out how to fix the problem with the AIM buddy list not showing up!
I wanted to see if AIM would work if I created a new AIM account, so I
created one. I then imported my list of buddies from my old account to
my new account (by saving a file containing my buddies using the
Windows AIM client. I used v.5.5.3599 obtained from oldversion.com.
To my surprise, this worked, and I had my list of buddies on my newly
created AIM account.
I then guessed that maybe my buddy list on my old account was
slightly corrupted on the AIM server. Thus, I deleted all of my
buddies on my old account, logged out and back in, and then imported
my list of buddies back into my old account. I then tried logging in
via JiveTalk and all my buddies appeared!
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02-22-2007, 03:16 PM
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#647
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New Member
Join Date: Dec 2006
Model: 8100
Posts: 3
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Thanks for the quick replies guys! I'll forward this to her, hopefully it'll work out. This program is totally worth the trouble. Best chat program I've used to date.
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02-22-2007, 03:57 PM
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#648
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Thumbs Must Hurt
Join Date: Jun 2006
Location: San Francisco, CA
Model: 8700c
Carrier: at&t
Posts: 114
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kyububba,
Great program thus far. Love the look and simplicity of it.
Only issue I've had was during the first log in, my buddy lists did not populate. I forced a shutdown and logged back in, and this corrected the issue.
__________________
BB8700c ( business) / SGH-d807 ( play)
PIN 23D63508 / OS v4.1.0.309 (2.0.0.133)
Cingular Wireless
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02-22-2007, 05:20 PM
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#649
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New Member
Join Date: Feb 2007
Model: 8100
Carrier: T-Mobile
Posts: 5
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Have you guys stopped accepting beta testing?
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02-22-2007, 06:58 PM
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#650
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Thumbs Must Hurt
Join Date: Jun 2006
Location: San Francisco, CA
Model: 8700c
Carrier: at&t
Posts: 114
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Quote:
Originally Posted by dragns
Have you guys stopped accepting beta testing?
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I received the installation instructions last night. Go to the first page of this thread and look at the original post on how to ask to become a BETA tester.
__________________
BB8700c ( business) / SGH-d807 ( play)
PIN 23D63508 / OS v4.1.0.309 (2.0.0.133)
Cingular Wireless
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02-22-2007, 09:12 PM
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#651
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Thumbs Must Hurt
Join Date: May 2005
Location: AL
Model: 8300
Carrier: AT&T
Posts: 99
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I am having multiple issues since upgrading to version .24. It logs itself out all the time constantly. I never had a problem with v.23, it was rock solid. Kyububba can I get .23 back?
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02-22-2007, 09:27 PM
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#652
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Talking BlackBerry Encyclopedia
Join Date: Jan 2007
Location: San Francisco
Model: 8300
Carrier: AT&T
Posts: 273
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Quote:
Originally Posted by athenslb57
I am having multiple issues since upgrading to version .24. It logs itself out all the time constantly. I never had a problem with v.23, it was rock solid. Kyububba can I get .23 back?
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sure, send an email to support and we can get you the .23 install. we're actively looking into the problems folks are having.
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02-22-2007, 09:57 PM
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#653
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Talking BlackBerry Encyclopedia
Join Date: Sep 2006
Location: Hawaii
Model: 8900
OS: 4.6.1.231
Carrier: T-Mobile
Posts: 417
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hmm mine has been logging me out as well.....
do we have any idea why its doing that yet?
keep up the good work!
8100 pearl, .71 os .24 jivetalk
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02-22-2007, 10:05 PM
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#654
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Talking BlackBerry Encyclopedia
Join Date: Jan 2007
Location: San Francisco
Model: 8300
Carrier: AT&T
Posts: 273
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Quote:
Originally Posted by CableGuy711
hmm mine has been logging me out as well.....
do we have any idea why its doing that yet?
keep up the good work!
8100 pearl, .71 os .24 jivetalk
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not sure, could a combination of things. there may be a reconnection bug in 24, we're still looking into it. but even with a bug there it would only affect you if the connection gets dropped in the first place...
it did look like our servers needed to be recycled, which we did a little while back, and since then it has looked smoother...
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02-22-2007, 10:05 PM
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#655
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Talking BlackBerry Encyclopedia
Join Date: Nov 2006
Location: MN
Model: 9700
PIN: G PONG
Carrier: AT&T
Posts: 416
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Quote:
Originally Posted by cdp1276
Since upgrading to v.24 mine has become very unstable. It constantly closes the app without my knowledge. Just now it acted as if I was connect and all was fine (green online dot on main screen shown), went in and sent an IM and I was told I was offline. Had to force shut down and then log in all accounts again. Not sure why it keeps dropping. Anyone else having similar issues?
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Same here. I didnt know I was being logged out as the icon was showing green the whole day, until I am done with work and click on it, there was a dialog box shows "Login Reset". And I still thought I was logon.
And now when I sit in front of my PC, I see myself offline (I have another a/c that added myself), I try to send my other a/c a message, it says I am not login.
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02-22-2007, 11:35 PM
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#656
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Knows Where the Search Button Is
Join Date: Sep 2006
Model: 8330
Carrier: VZW
Posts: 17
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I just got the beta two days ago and want to make a few suggestions. Is there a master list so that suggestions are not repeated? I'd also like a place to see what other people have suggested without reading through 1000 posts.
Couple of suggestions:
- Like when you read emails, jivetalk needs shortcut key ("T") to go back to top of buddy list quickly
- need way to rearrange order of services (eg, can rank Gtalk buddies first, then AIM buddies, etc, etc)
Awesome app so far, by the way.
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02-22-2007, 11:44 PM
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#657
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Talking BlackBerry Encyclopedia
Join Date: Nov 2006
Location: MN
Model: 9700
PIN: G PONG
Carrier: AT&T
Posts: 416
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Quote:
Originally Posted by petesamprs
I just got the beta two days ago and want to make a few suggestions. Is there a master list so that suggestions are not repeated? I'd also like a place to see what other people have suggested without reading through 1000 posts.
Couple of suggestions:
- Like when you read emails, jivetalk needs shortcut key ("T") to go back to top of buddy list quickly
- need way to rearrange order of services (eg, can rank Gtalk buddies first, then AIM buddies, etc, etc)
Awesome app so far, by the way.
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1. I am not sure about other phone model, but if you are using a BB Pearl, you can indeed scroll left or right to go across your buddy list and get to the top or bottom.
2. Go to Preference, set your Grouping option to either by Accounts or Groups.
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02-23-2007, 01:29 AM
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#658
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Thumbs Must Hurt
Join Date: Apr 2005
Location: NYC
Model: 8800
Carrier: Cingular
Posts: 109
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Quote:
Originally Posted by athenslb57
I am having multiple issues since upgrading to version .24. It logs itself out all the time constantly. I never had a problem with v.23, it was rock solid. Kyububba can I get .23 back?
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same issue here with my pearl. constant logged out or hangs if I choose to log off of a service.
__________________
^^^^^^^^^^^^^^^^^^
rel
Blackberry 8800
PIN 23F257DB
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02-23-2007, 04:48 AM
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#659
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Talking BlackBerry Encyclopedia
Join Date: Jan 2007
Location: San Francisco
Model: 8300
Carrier: AT&T
Posts: 273
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Build 0.5.25 Available (Fix for .24 stability problems)
Build 0.5.25 is available for download.
This is a patch build to fix the .24 stability problem. We introduced a bug in .24 that put the application in a "dead-end" state if the connection is lost for more than 10 minutes, or if our server is recycled. As a result, lots of people have experienced significant stability problems with .24.
This build should fix the bug. Other than the stability fix, there are no other visible feature enhancements in this build.
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02-23-2007, 06:34 AM
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#660
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Thumbs Must Hurt
Join Date: Jun 2006
Location: San Francisco, CA
Model: 8700c
Carrier: at&t
Posts: 114
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Updated from .24 to 0.5.25.
Users should be aware that when upgrading and overwriting the old version you'll lose all your settings and accounts. I had to enter my email accounts and preferences all over again.
Question: Will this upgrade install if you choose not to overwrite the older version?
__________________
BB8700c ( business) / SGH-d807 ( play)
PIN 23D63508 / OS v4.1.0.309 (2.0.0.133)
Cingular Wireless
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