For non-TMO users who want to use this service, please do the following to use BG's :
- Download
all_im_clients.zip and extract to your Desktop
- Connect your device to you PC and open Desktop Manager
- Double-click on Backup and Restore; click on Backup (optional step)
- Delete all service books from device (Options > Advanced Options > Service Book)
- Open Backup and Restore in BDM once again and click on Restore; select the all_im_clients.ipd file from your Desktop
- Re-send service books from BIS, or do an HRT update (Options > Advanced Options > Host Routing Table > click and select Register Now)
- Re-activate handheld on BES, if required