[Hokusai]

When I go to options / bluetooth, and click enable.....nothing happens. It just won't turn on. What gives?

[snowskier79]

Are you on a BES? The admin might have disabled BT functionality.

[Hokusai]

Sorry, What's a BES?

[snowskier79]

Blackberry Enterprise Server.

Are you able to wireless sync your contacts, calendar etc. with Outlook, Lotus Notes, etc? If so you are on a BES through your company.

[Hokusai]

Ok, I go this blackberry from a friend. She had cingular as well, so she gave it to me. I have only transfered my contacts from my slvr through the sim card. Currently I am still using my SLVR, because of this bluetooth issue. So, I haven't called up cingular and transfered my account over to the blackberry, or changed my service to use bbm, etc. Also, I am on a mac. So I tried to download all the updates for the device, but you need a PC to send the updates to the blackberrry? This sucks.

[snowskier79]

So call up your friend and ask her if the device wirelessly synch'd her work contacts, calendar, etc. If so their is probably a BES policy that is still in place not allowing BT connection.

[Hokusai]

She doesn't know. I'm not sure if she ever used that. Is there anyway to do a hard reset that will knock out this BES policy?