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Old 10-17-2007, 03:54 PM   #1
Radio Flyer
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Default improved Upgrade pricing from TMO on 8320

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Just thought I'd let you all know...

Sounds like TMO has improved their upgrade pricing if you call in and talk to a CSR. I'm 18 months into a two year contract.

When the 8320 was released, I spent some time on the phone with them and couldn't get anything better than $399. Then they reduced to $349 on line so I called again and was told they couldn't do any better.

Called a CSR today and he first offered $349. I mentioned the new 8310 from AT&T and he said "yeah, the cool red one." Told him I could get one for $0 after rebates which could make it worth the early term fee to TMO. He said, "let me see what I can do."

He got me $249 (same as a new activation), two year extension (effectively 18 months from my old contract), and free express shipping.

It pays to be a little patient and wait for the initial furor to die down.
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Old 10-17-2007, 04:36 PM   #2
sgtcasey
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Last edited by sgtcasey; 12-24-2007 at 11:04 PM..
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Old 10-17-2007, 04:58 PM   #3
Radio Flyer
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Quote:
Originally Posted by sgtcasey View Post
The discount you get will change based on the time you've been in your current contract and the last time you did a handset upgrade. Once you get to 22 out of 24 months in a 2-year contract you get the best possible discount. It's 11 out of 12 months on a 1-year contract.

Dave
I'm still only 18 months from the last upgrade, and was given the same deal as a new customer.
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Old 10-17-2007, 05:58 PM   #4
sgtcasey
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edit

Last edited by sgtcasey; 12-24-2007 at 11:04 PM..
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Old 10-17-2007, 06:56 PM   #5
duckman
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That price (after rebate) is what was being offered for 2 year upgrades (past 22 months) a couple of weeks ago. It's nice that you can get it before 22 months.


Quote:
Originally Posted by Radio Flyer View Post
Just thought I'd let you all know...

Sounds like TMO has improved their upgrade pricing if you call in and talk to a CSR. I'm 18 months into a two year contract.

When the 8320 was released, I spent some time on the phone with them and couldn't get anything better than $399. Then they reduced to $349 on line so I called again and was told they couldn't do any better.

Called a CSR today and he first offered $349. I mentioned the new 8310 from AT&T and he said "yeah, the cool red one." Told him I could get one for $0 after rebates which could make it worth the early term fee to TMO. He said, "let me see what I can do."

He got me $249 (same as a new activation), two year extension (effectively 18 months from my old contract), and free express shipping.

It pays to be a little patient and wait for the initial furor to die down.
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