[jenfavre]

I finally relented and upgraded to .180, however the update failed the first time around leaving my phone with no OS. After 4 tries, the update finally worked. I was then able to restore my data using DM. However I'm missing all 3rd party apps and many icons are missing from the programs screen. One I noticed right away was BrickBreaker (gotta have priorities, right?). I tried going to T-Mobile.com to resend service books, but I got the message:

We apologize, you do not have access to the My E-mail service.
Please use the e-mail solution provided with your wireless handheld.

My email (BIS) is arriving on the handheld without a problem. I looked for the email setup wizard icon and that is also missing. If I try to set up email using the generic setup wizard, the only options I get are for BES (which I don't have) or skip email setup.

Is there another way to resend service books?

[JSanders]

Try this link... not the "myemail service".
https://my.t-mobile.com/Login/Default.aspx

Your third party apps should be in your Restore functions.

Also, make sure they are not hidden (menu > show all).

Good luck.

[jenfavre]

Thanks, JSanders. I still need to go through the email set-up link on Tmobile though in order to get to the service books option. The 50th time I tried it (I'm tenacious) it suddenly let me in. But ultimately I had to reinstall the missing applications from the app loader in DM which worked for BrickBreaker and Yahoo IM. Still no 3rd party apps though (they're not in Restore), but I can reinstall those OTA.

[JSanders]

Very odd on the TMo signin. I think I check my business accounts about 3x week, rarely have that issue. Could be a site issue tonight.

[jenfavre]

Could be. I also just realized my high scores on BrickBreaker are gone. Now THERE is something to cry about

[JSanders]

I feel your pain.