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Old 03-18-2008, 07:41 PM   #1
patberry
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Default Switched from t-mobile to at&t gmail not working?

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I had tmobile with a pearl, and I got addicted to having my gmail on the device.

I switched from tmobile to at&t, and now my email won't work. My @att.blackberry.net email works fine, but the gmail dosent work at all.

I have received about 5 emails over the last week but I have gotten like 10x that delivered to my gmail.

I have called customer care like 3 times and waited on hold to speak to tech support who insists they have fixed it every time.

Has anyone else experienced this? Heard of it happening?

What can I do to get it to work? What can I tell customer care to get them to fix it?

I just need my email.
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Old 03-18-2008, 08:38 PM   #2
ezrunner
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Did you port your number from TMO?
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Old 03-18-2008, 08:43 PM   #3
ckinglam
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Default Gmail

My gmail is working fine. Have you set this up on AT&T Blackberry service site yet?
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Old 03-18-2008, 11:19 PM   #4
patberry
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Quote:
Originally Posted by ezrunner View Post
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Did you port your number from TMO?
I did port from TMO. I ported about 3 days after signing up for the AT&T Service, wanted to make sure the coverage was up-to-snuff before porting.

Quote:
Originally Posted by ckinglam
My gmail is working fine. Have you set this up on AT&T Blackberry service site yet?
I set it up on cingular.com/blackberry several times.

I know that it is authed with the gmail servers (because the customer care reps say it is) and because i have gotten a FEW of the many emails that address has received.
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