[knottyrope]

SDR 132472 In BlackBerry Enterprise Server Version 4.1 SP1 and later, in certain circumstances, the BlackBerry Enterprise Server added
duplicate rows into the ITAdminQueue table.
In BlackBerry Enterprise Server Version 4.1 SP5, this issue is resolved.

No it is not fixed. I have many duplicates. and some PINs listed are not in service.

Should I remove them or just certain ones?

[sferical]

Yes, in theory you can delete the duplicates fronm the table.

We also suffer from this and now run a script daily to remove duplicates from the ITAdminqueue. Unfortuanely I'm unable to provide the script for you but you need to be pushing back to RIM support for a resolution on this.

[knottyrope]

I am nervous about which ones to remove.

[knottyrope]

So I picked on the guy that is leaving next week.
I deleted only the newest ones, figured when they were activated the oldest one was present.

No issues with that person. Now off to remove the rest.