[rainmakr]

We have a new employee bringing a handheld with them. This handheld has been activated by their previous employer.

Are any special steps required to activate the handheld on our BES?

[bigyin]

nope. remeber to wipe the device so there is no user data from the old company and follow the usual activation

Good luck !!

[rainmakr]

Does anyone know if performing an Enterprise Activation erases any existing data (messages, filters, contacts, tasks, etc.) from a handheld?


"remeber to wipe the device so there is no user data from the old company"

I am not in a position to determine what he is authorized to retain from his previous employer. He may still have some transition duties to perform. It is *their* responsibility to ensure that *their* data is wiped from his BlackBerry when appropriate.

John

[ladydi]

If you are running BES 4.0 and the handheld was previously connected to a 4.0 server, you will have to perform a security wipe in order to activate it on your bes.