[SoUnCool]

No one can login to WDM

found this on release notes, but fixing this didnt help,

SDR 144700
New users are unable to login to BlackBerry Web Desktop Manager if an IT Policy exists whereby xxx8216;Auto Backup Exclude Syncxxx8217;
is set to True and xxx8216;Auto Backup Include Allxxx8217; IT Policy is not set. Unless the user has logged in prior to this policy being set, the
login fails and an error is displayed.

SDR 144691
New users are unable to login to BlackBerry Web Desktop Manager if an IT Policy exists whereby xxx8216;Auto Backup Exclude
Messagesxxx8217; is set to True and xxx8216;Auto Backup Include Allxxx8217; IT Policy is not set. Unless the user has logged in prior to this policy being set, the login fails and an error is displayed.


Livelink - Redirection

[hdawg]

Any errors showing up on the Application log? I've not played around with WDM enough, but I'd figure there's something being logged.

[SoUnCool]

NO error or warning showing up in application logs

[hdawg]

time to pull out the fishing rod ... reinstall?

[SoUnCool]

already tried that, i can login, another test user can login, after that no one from the BES users can login,

[hdawg]

Originally Posted by SoUnCool

already tried that, i can login, another test user can login, after that no one from the BES users can login,

So you get 2 successful logons and then no one, not even you can get back in?

Which version of WDM are you running? What BES versions are connected to this DB?

[SoUnCool]

Originally Posted by hdawg

So you get 2 successful logons and then no one, not even you can get back in?

Which version of WDM are you running? What BES versions are connected to this DB?

these two users can login again, and all functions are working

here is setup

two BES 4.1.2, hosted on same SQL DB
BES and SQL are Windows 2003 Standard SP1
Exchange 2003 SP2, windows 2003 ENT. SP1

WDM v 1.0 on Windows 2003 Standard SP1

[SoUnCool]

Originally Posted by SoUnCool

these two users can login again, and all functions are working

here is setup

two BES 4.1.2, hosted on same SQL DB
BES and SQL are Windows 2003 Standard SP1
Exchange 2003 SP2, windows 2003 ENT. SP1

WDM v 1.0 on Windows 2003 Standard SP1

Bump !!!

[Frank Castle]

Hey guys ..

I know not the subject the past few posts but is WDM able to be setup with VM? I'm getting ready to move this into production and feel it should have a dedicated box vs. being on one of the production BES servers.

I'll check with T-support as well if there is an official rec.

[SoUnCool]

Originally Posted by jletendre

Hey guys ..

I know not the subject the past few posts but is WDM able to be setup with VM? I'm getting ready to move this into production and feel it should have a dedicated box vs. being on one of the production BES servers.

I'll check with T-support as well if there is an official rec.

It works on VM but not supported, there is no support information on it anyways

[Frank Castle]

Any idea on the scale of server specs? I'd hate to throw this on one of our currents blades which might be overkill?

Currrently we have around 2,000 users and my plan is to utilize WDM for device updates / application loads

[SoUnCool]

Originally Posted by jletendre

Any idea on the scale of server specs? I'd hate to throw this on one of our currents blades which might be overkill?

Currrently we have around 2,000 users and my plan is to utilize WDM for device updates / application loads

here is capacity calculator

Livelink - Redirection

[Frank Castle]

Thanks .. I missed that! ..

[SoUnCool]

Originally Posted by SoUnCool

these two users can login again, and all functions are working

here is setup

two BES 4.1.2, hosted on same SQL DB
BES and SQL are Windows 2003 Standard SP1
Exchange 2003 SP2, windows 2003 ENT. SP1

WDM v 1.0 on Windows 2003 Standard SP1

bump

[AlanM]

Anybody know if the WDM will work with the Certificate Sync?

[SoUnCool]

Apparently there is an updated version available, just did a re-install with new release and it worked like a charm, no problems at all

https://www.blackberry.com/Downloads...3A876AA2339A78

[Nickers33]

I have it installed in test...but can't get past the login screen...

It is driving me a little crazy...

Any help would be appreciated.

[jeremy]

Are you referring to the LDAP Settings in the Installation Wizard? That is the screen that I can't get past.

The documentation is weak at best. Can anyone describe how to find out what the right LDAP Server Information and login credentials are?

Originally Posted by Nickers33

I have it installed in test...but can't get past the login screen...

It is driving me a little crazy...

Any help would be appreciated.

[Nickers33]

It just keeps telling me that I have put in wrong username or id.

[SoUnCool]

Wirelessly posted (BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/107)

Make sure your ldap connection is working,