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Old 03-12-2006, 10:27 PM   #1
lrm21
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Default No new messages for 4hours on my BB

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Blackberry 8700c with Cingular. unlmd data plan.

I have my e-mails being forwarded from my domain server. to my blackberry.net mail account.

Since about 5PM EST i have no e-mails come in just a few PIN messages. If i log in to the blackberry webmail, I have the new messages sitting in my inbox but they are not being received in my BB.

I can surf via the BB browser.

Anyone have a clue whats going on?

so far i shutdown my BB, turned wirless off/on, hit reconcile. and no new messages, is cingular having issues?
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Old 03-12-2006, 10:48 PM   #2
dwella
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Same thing here must be some type of issue going on....

d
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Old 03-12-2006, 10:55 PM   #3
d_fisher
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As dwella said, it is possible that Cingular has an issue at the moment. You can wait it out until the morning, or give them a call.
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Old 03-13-2006, 04:08 AM   #4
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I have same problem between 9pm Sun til' now 4am.

I tried soft/hard reset, sent service book in, etc - still not work.

I still able to send and receive sms and surf internet.

Hopefully, they get it fixed by morning.
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Old 03-13-2006, 06:04 AM   #5
stevemass
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Same problem here.
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Old 03-13-2006, 06:50 AM   #6
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Same here. I'm receiving my work emails (BES) but not anything from Gmail.

Must be a Cingular issue?
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Old 03-13-2006, 07:09 AM   #7
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And I thought it was just me. I sent a few emails to my bb from my comcast address last night and they still haven't been forwarded to my bb. My company BES mail is coming through.
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Old 03-13-2006, 07:24 AM   #8
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Same issue yesterday (Sunday) on Verizon. Called their data support people and they could not explain it. Then it just started working again.

I checked their BIS/BWC and messages were sitting in the inbox but never received on the 7130. Must be a RIM NOC issue.
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Old 03-13-2006, 08:39 AM   #9
dtmfjunkie
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Same issue here...I'm on Rogers Network in Canada
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Old 03-13-2006, 09:05 AM   #10
whsbuss
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PIN emails do work. However, I now cannot connect to Verizon's BIS.
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Old 03-13-2006, 09:08 AM   #11
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I am on T-Mobile in Columbus Ohio and I have been getting emails to my BIS account all weekend. So, I don't know if it is a RIM NOC issue or not. Has anyone with problems called their carrier to find out if there is an issue?
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Old 03-13-2006, 09:18 AM   #12
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Quote:
Originally Posted by d_fisher
I am on T-Mobile in Columbus Ohio and I have been getting emails to my BIS account all weekend. So, I don't know if it is a RIM NOC issue or not. Has anyone with problems called their carrier to find out if there is an issue?
I called Verizon data support yesterday morning when I was not receiving ay emails. While on the phone, things returned to normal without any intervention.

Now again this morning, emails were getting delivered to the BIS but not sent to the device. Others in the general forum on both Cingular and T-MO said they were having the same issues.

Earlier today I could access the Verizon BIS - now I cannot. That's why I believe its a NOC issue.
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Old 03-13-2006, 09:23 AM   #13
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Not only am I not receiving emails.....the people I send them to are reporting not getting them.
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Old 03-13-2006, 09:48 AM   #14
whsbuss
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Email service seems to be back to normal. I've received and sent emails in the past 30 minutes. However, I still cannot access the BIS on Verizon (via laptop or directly from the BB).
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Old 03-13-2006, 09:58 AM   #15
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Same here...just received a bunch of emails but can't login to Cingular BWC!!
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Old 03-13-2006, 10:14 AM   #16
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<conspiracy theory><Tinfoil hat>Its gotta be aliens man...they've abducted the link to the noc!</tinfoil hat></conspiracy theory>

Just call me Mulder Maybe the Rim NOC was using Mcafee and got nailed by the bad dat bug..
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Old 03-13-2006, 10:16 AM   #17
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This is strange....

I cannot log into BIS (Cingular) with my bookmark link.

However, when I go http://www.cingular.com/midtolarge/blackberry#webmail and click on the BIS link...it has worked every time today.

Give it a try.
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