The Continual Sucker Punch by AT&T
Please Login to Remove!
First AT&T Wireless, my sorry wireless provider with horribly spotty service, sent me a bad 8310. They then replaced it another bad 8310. They then told me to save on shipping time by getting it replaced at my local Device Support Center where the 'helpful' rep erased all the info off my phone and gave it back to me as if it were a different one [the IMEI number was the same]. I complained and was told to email the CEO but he never responded as I'd just renewed my contract in getting the phone in the first place. I'm too cheap, at least right now, to break my contract and go with Verizon.
But if any of you are looking to get your first BB and trying to decide what provider to use, allow my experience to help lead the way - to a company that actually cares about their customers.
Happy hunting.
|