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Old 01-29-2009, 05:39 PM   #1
patblackberryuser
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Exclamation CAN't MAKE CALLS on BOLD! Keep asking if assign speed dial key

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cannot make call frequently, when I try to dial, keeps asking me if I want to assign certain key associated with the number/letter key I pressed. Called support the other day, today again we hard reset and reinstalled software, seemed to help till I brushed up against some keys on pad then when tried dialing again, kept asking same question. I say no I do not want to assign speed dial key and keeps asking me. tried going into phone options and smart calling, support said supposed to have a menu option to turn off speed dialing completely, but no such option(I Never use speed dialing). They had me try pressing function or ALT key then try dialing, it worked once but then had same problem again. Called radio shack where I got phone and they tried it on their BOLD, they've never had that problem, they said to bring it in and exchange for new one, it doesn't sound like a hardware problem though. HELP!!!
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Old 01-29-2009, 06:20 PM   #2
JaguarXJ7
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To my knowledge Speed Dial can not be turned off entirely, but read my post here, it may help.
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Old 01-30-2009, 09:33 AM   #3
scaevola
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Go to Phone > Options > General Options and ensure that Dial From Homescreen is set to YES

Dial from home screen bad! and you can't use shortcuts
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Old 01-31-2009, 07:38 AM   #4
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Wirelessly posted

Quote:
Originally Posted by scaevola
Go to Phone > Options > General Options and ensure that Dial From Homescreen is set to YES

Dial from home screen bad! and you can't use shortcuts
I agree, I love the shortcuts, but they are not for everyone.
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