[mongoose_eyeball]

My keys started sticking (couldn't dial a zero!), so I used the warranty and got a new 8700c.

Transferring everything over was easy with the desktop backup-restore function, but now I'm about to send in the old 8700, and I want to clear everything off of it.

I certainly don't want to spend hours deleting this stuff all at one time!

I'd like to know how secure this operation is, too--can someone get all my info, call logs, texts, addresses, etc?

[d_fisher]

Options > Security Options > General Settings > press scroll wheel > Wipe Handheld

This will delete all user data and basically return your device to like new condition.

[dabig25]

Originally Posted by d_fisher

Options > Security Options > General Settings > press scroll wheel > Wipe Handheld

This will delete all user data and basically return your device to like new condition.

Will that also delete items from say, a previous user ?

I bought my 8700c from a private seller on craigslist. It still has the previous owners email address on the main screen & want to delete it.

[NJBlackBerry]

Yes - that will delete all customer data.

[dabig25]

I can't get to security options ?

I hit settings } then options } but then I can't find security options ?

[hailer]

Originally Posted by dabig25

I can't get to security options ?

I hit settings } then options } but then I can't find security options ?

Don't mean to repeat because it was written above but here is exactly what you do from the BB home screen.

BB Menu > Options > Security Options > General Settings > Push the trackwheel and select Wipe Handheld

[dabig25]

That won't delete what I have saved on my SIM card , will it ?

[tsac]

Wipe will only delete the handheld not the SIM. Remove it if your unsure then wipe.

[dabig25]

Originally Posted by hailer

Don't mean to repeat because it was written above but here is exactly what you do from the BB home screen.

BB Menu > Options > Security Options > General Settings > Push the trackwheel and select Wipe Handheld

I removed SIM card & was able to get to the menus I wanted, to change themes.

Thanks all...........