Welcome to the forums.
The only way to get in is with the correct password. I had this happen to a user and he had to go back to previously used PK password and it let him in.
What you can do is a backup of the device and then keep trying passwords. After 10 wrong tries, it will wipe the PK, but you can disable wireless reconciliation for the user on the BES and then do an advanced restore of the PK database back to the device...and try again (and don't forget to re-enable reconcilation for the user on the BES).
Unfortuantely, unless he knows the password, there is no way to get into the app.
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No longer a BES Admin, but it was fun while it lasted!
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