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Old 04-23-2008, 10:13 AM   #1
pityr
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Default BES and disabled AD user accounts

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I'm probably thinking about this too much but I need to figure it out.

Will the the BES still allow the device to send and receive email if the AD user account is disabled. The user account has the MasterExhangeSid attribute set and can still receive email. This is with Exchange 2003 SP2.

Theoretically it could since the BES uses a service account to access the mailboxes and send the messages. Or does the BES have something built in to check whether the account is active or disabled?

I would test it but my BB is dead and it will take a bit to get a replacement.
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Old 08-28-2008, 04:27 PM   #2
Siddig
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I'm looking for an answer for this too please
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Old 08-28-2008, 04:51 PM   #3
cde3879
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I have seen a situation where the AD account was disabled but the user's BlackBerry was still able to send and receive mail - this was a few months ago though so don't know if it has been fixed with a service pack since.
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Old 08-28-2008, 08:29 PM   #4
ashworth
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hmmm good point... I know the BES does a scangal every 12 minutes for the user and this can be configured for LDAP or MAPI. If ldap was enabled then I would guess no, but by default the BES is configured for MAPI. I would say if the Exchange server still lets any account login to the users mailbox then technically the BES should still work and so would the handheld. I don't think this would be a BES thing but more of an Exchange thing. You could test this without a BES/HH, just login to a workstation with outlook as the BESAdmin account and disable a NT users account create a mapi profile for the disabled user and see if you can open the users outlook.
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