Quote:
Originally Posted by chuy_juarez
Hi there, Im in Mexico at the moment and have the same problem, what I think is the problem in my side is that Im not entering the right APN in the "Standard Modem Settings", so Im getting billed per kb instead of going directly to the BIS, now I called my service provider customer care and they dont now squat about anything, they tell me that I have to call RIM another one told me I had to call my dial up Internet service provider, one of them was surprised when I asked him and said he didnt even know it could be done. It sucks to have to deal with poorly trained customer care reps.
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same here! the customer service reps dont know anything at all. and its the exact problem i am facing. its using the regular internet service provided by the carrier instead of the blackberry BIS plan.
I also tried using diffrent APNs but no good.