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Old 01-29-2009, 11:32 PM   #1
purcell04
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Default trackball doesnt select anything

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I recently had this problem with my trackball not doing anything when you push it in. What could be the problem with this? I thought it may have been a software issue, but that did nothing. Thanks

-Josh

p.s. 8100

Last edited by purcell04; 01-29-2009 at 11:37 PM..
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Old 01-29-2009, 11:49 PM   #2
Brad4d
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Wirelessly posted (Blackberry 8310)

Well this happened to my friend that got water onto the trackball. Until you can get it fixed you can always use the enter key on the bottom right to select things.
Good Luck
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Old 01-30-2009, 12:43 AM   #3
fiestito
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tray to clean the trackball -> http://www.blackberryforums.com/gene...rl-8100-a.html

if that doesn't works, you have to buy a new trackball.

Last edited by fiestito; 01-30-2009 at 12:45 AM..
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Old 01-30-2009, 10:45 AM   #4
purcell04
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I took the ball out and cleaned it, i tried pushing the plate that activates the "enter" key and it is not functioning. Whats next?
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Old 01-30-2009, 12:55 PM   #5
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sorry man, i think you have to buy a new one, look at amazon -> Amazon.com: Blackberry Trackball / Joystick / Navigate / Pearl / Ring Repair Replacement Fix Fixing for Rim Blackberry Pearl 8100 8130 Curve 8300 8310 8320 8800 8820 8830: Electronics
Its not expensive.
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Old 01-31-2009, 08:42 AM   #6
purcell04
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The trackball is not the problem. I've taken the trackball out and placed a trackball from a different functioning pearl in there and it still doesn't work. What the problem is, is the copper push plate underneath the trackball, once removed. Im going to guess this isn't a fixable problem.

-Josh
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Old 01-31-2009, 09:09 AM   #7
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same problem for me: clicking on the metal plate under the trackball does not do nothing!!!!
how can it be fixed??


thank you!!
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Old 01-31-2009, 11:14 AM   #8
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Ok, here is the final fix! I already made it on my device while waiting for some replies, and it worked good! ;)

The problem is the copper push plate underneath the trackball that is placed directly onto the motherboard of the device.

The problem is that underneath this plate there must be some corrosion or some kind of dust or some glue slipped due to the heat of the device (you'll understand why the presence of glue by reading ahead in the post).

In my device there was some glue and some corrosion!

The part we are talking about is a little black plastic square with a round metal plate in the centre.
This square is placed at the centre of the 4 leds and 4 trackball sensors.
The round plate we need to clean is placed up on the plastic base and is keeped still with a light brown square tape that is glued on to of all (there goes the glue!).


Here is what you need to do:
  1. turn off the device and remove the battery, the sim card and the memory card (if used).
  2. disassemble the 8100 so to reach the motherboard easly (8100 Disassembly photos and instructions).
  3. from just one corner of the base and with a sharp knife CAREFULLY pry the tape up so to reach the plate and pry up that too -- as you could see the plate is only touching the black square base and is keeped still by been glued at the tape on top of the base.
  4. remove the plate from the tape WITHOUT removing complitely the tape from the square plastic base -- just slip the plate away from underneath the tape.
  5. now act on the plate with a small metal object and scrap off everything you have underneath it -- you must act unlit you see the plate as clear as possible -- it does not matter if you scratch the metal of the plate because it will work anyway -- JUST DON'T BEND IT!!!
  6. when finished, just clean the base contacts with a really clean piece of paper and finally blow air on it with your mouth just to remove the dust -- there sould be no dust between the plate and the base!!
  7. replace the plate underneath the tape and up on the black square base in the same position as it was before -- just centre the base!!!
  8. replace down the light brown tape and check if it glues back on the base corner from wich you lift it up -- instead NOT just use a little piece of black tape on the corner and on any other corner that does not glue any more.

That's it!! now it should work. It took me about 15 minutes to do everything (same time as writing this post!)

Hope this could help.
Thank you all.
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Old 02-01-2009, 07:57 AM   #9
purcell04
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Thanks, I will try this when i come across my torx bits. I will let you know how it goes.

-Josh
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Old 02-02-2009, 04:02 PM   #10
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HELP NEEDED
so after losing my trackball trying to fix it ( dont ask!!) i have ordered a new one from amazon....but desperatly need help as i have emails and sms' to read right now....any help please xxx
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Old 02-02-2009, 04:28 PM   #11
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Wirelessly posted (8100 Pearl)

Use the enter key as click,and try to use some metal thing on the 4 sensors to simulate the wheels rotation...
Just guessing...
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Old 02-04-2009, 10:36 AM   #12
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Default Trackball problems

My trackball wasn't working well and so I tried to clean it following the instructions posted on this thread. It was easy and worked perfectly. Thanks!!
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