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Old 07-08-2009, 04:54 AM   #1
dodgydane
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Default Contacts not syncing, BES 4.1.6

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BES 4.1.6
Exchange 2003

Contacts used to synchronise but after an BES SP upgrade performed by someone else it stopped working.
I had a look in logs but there are no errors what-so-ever.
There were doubts whether it had been run with the administrator account or the BESadmin account so I ran the SP again with the BESadmin account and it worked for an hour or so and have now stopped working again.

Additionally there are email reconciliation issues though that is something new.
This could be just a service book issue though and I will be sending down a new copy shortly.

All users are affected.

Does anyone have any ideas what could be causing this?
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Old 07-08-2009, 05:53 AM   #2
dodgydane
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Please ignore.
The BES had been restarted and the BlackBerry sync service was set to manual so hadn't started.
After this was started all seems to be working fine.
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