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Old 09-20-2009, 12:38 AM   #1
sokkermick
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Default HELP! 9530 Stuck in infinite reboot cycle!

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I have a launch day storm and running on the latest official verizon os (.148?) Suddenly today my storm screen flashed and rebooted, and it has been stuck in an endless reboot cycle ever since. After the red LED turns off, the spinning wheel pops up, after about a minute the screen will turn white (still has spinning wheel) and the phone will continue at that screen for about five minutes (no progress bar) before rebooting and starting all over again.
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Old 09-20-2009, 01:01 AM   #2
MERK350Z
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did you try to reinstall the OS
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Old 09-20-2009, 01:03 AM   #3
sokkermick
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Yeah, I just completed it. Solved the problem, however all of my data was lost. However 99% of my data was recently backed up, lost a couple new contacts.
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Old 09-20-2009, 01:05 AM   #4
sokkermick
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Interesting note, when I ran App loader, the system reported no OS installed.
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Old 09-20-2009, 01:05 AM   #5
MERK350Z
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well i am happy to hear it was fixed. just be careful on what you install i had a similar case. i was running some beta software and the storm crashed . you might want to download google mobile sync back all contacts on that. you will never lose a contact again
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Old 09-20-2009, 01:06 AM   #6
MERK350Z
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did you happen to install something new onto your storm
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Old 09-20-2009, 01:07 AM   #7
sokkermick
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Quote:
Originally Posted by MERK350Z View Post
did you happen to install something new onto your storm
Not recently. I generally try to keep my installed apps to only stuff I actually use.
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Old 09-20-2009, 01:10 AM   #8
MERK350Z
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wow that sucks. i mean one time i installed an app on my storm but the version of OS was not supported on it and crashed the storm. because there are so many updates out there you need to double check which one really works with your phone. example i had iheart radio on my storm when i first got it was great. i upgraded the OS iheart wont work.
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Old 09-20-2009, 01:18 AM   #9
ChezDigital
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Nice...that happened to mine a few months ago and I couldn't do anything even via BB Desktop, so I had to get mine replaced.
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