[rrmccabe]

I recently installed a new 2008 SBS.

I installed the Enterprise Server Express. I wiped all the handhelds and added the users to the server. All of them worked fine except one did not sync contacts. Mail was working.

So I ended up deleting the user from the server, wiping handheld and readding the user. Handheld activated, showed up as a user with the PIN in the express server but now not only am I missing contacts, but no mail either.

So appears nothing is synching. I did not see any errors on the device as it synched.

the other 5 devices are fine !

Where do I start?

[rrmccabe]

Additional Info.

User is getting new messages on BlackBerry device. Just not synching his data from Exchange.

[knottyrope]

Read what I have posted here.

Re: How to re-sync old emails - BlackBerry Support Community Forums

[rrmccabe]

I tried shutting off the wireless and turning it back on. That did not help.

The other link about editing appears to be for older BES as I dont have the same keys in my registry.

Tried activation again. 100%. No errors. but no previous emails, contacts, etc.