[abarclay]

Hi all,

We are moving to a new BES server next week, is there anything I can do to avoid losing all the historical emails built up over the last year? Our 5 BB users will be most upset if they find no emails on their devices after the migration.

Thanks in advance,

Alasdair Barclay

[penguin3107]

Please explain your migration in detail including the details of your messaging platform.
You haven't provided enough information for anyone to answer your question accurately.

[abarclay]

Sorry,

Current environment is BES Express 5.0.2 (bundle 14) running against Exchange 2003.

New environment is BES Express 5.0.3 (bundle 12) running against Exchange 2010

New system is completely new, there is no upgrading going on - new users defined on new servers. Emails will be manually exported to PST files and imported into the new system.

I have seen that you can prepopulate up to 30 days worth of historic mails or 3000 messages, but I was wondering if there is any way to get the entire inbox on there (even a manual method would be great).

Thanks.

[Dubdub]

Moved to a more appropriate section of the Forum.

[knottyrope]

so a new exchange org? if yes, backup device, wipe, restore, activate and then follow this link

Why can’t I find all my e-mails on my Blackberry?

[abarclay]

I guess that's all we can do.

knottyrope, thanks for the search tip!

Cheers,

Alasdair