Quote:
Originally Posted by Wiseass
We have a user who just got one of these last week, apparently they're out already, I heard later on (April/May) but didn't realize it'd be this soon. We don't have one in-house here to test with and I've heard they're not that great. How can we go about setting him up on our BES? Do I just add him like normal and is there an enterprise activation he can go through? I doubt I can get the user to send the unit in, and we really don't want to support it, but since he went out and got one on his own we're sort of sucking it up a bit and saying yeah, we'll support him, but no more until we know how well/if it even works.
Anyone ever setup one of these with a BES? We're using Domino if that makes a diff, but all I've ever setup have been RIM only BB devices.
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From an administrative perspective, you only have to do three things.
1) Ensure that your BES is running some flavour of the BES v4.0x for Domino software.
2) Ensure that the BES is using 3DES or AES
and 3DES encryption. BB Connect for Palm OS does not support AES alone.
3) Register user on the BES as per normal procedure.
After you've done this the user should install the BB Connect client using the BBInstaller.exe file. This executable will first install the BBC for Palm client to the T650 (following a hotsync of course). The T650 will reset after Palm software install. Then the desktop installer will continue and it will install the BBC for Palm Desktop client on the user's workstation. It will also complete an over-the-wire Enterprise Activation (requiring a second hotsync).
After these steps are complete, check the BES account for the user and you should see that Service Books and IT policies have been pushed to and received by the T650 device. Note that no other asset-specific information (hardware type, software version, etc) will be available.
The user should now be able to send and receive messages/calendar updates, and perform remote lookups on your Domino Directory. His Personal Address Book, To Do and Journal/Memo entries must still sync over the wire using EasySync or something similar.
The BBC setup guide and BBC user guide are available at Palm Singapore's website, but these cover the desktop installer and on-device client functions only.
Certain BES admin functions, like disable and wipe device, also function for the T650. Other functions (like require device password, password complexity, etc) do not.