Activating a BB Connect pin
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I cant get the BB Connect service to work on Tmobile's network (US).
I'm using an htc 8525 with a tmo sim provisioned for blackberry.net.
I have tried wm6 and wm5 and bbc 4.0 and bbc 2.0
Tmobile reps are clueless and they end up cold transfering to wds or rim.
The problem is that the BB connect says Not Connected
When I go to the Utilities tab, 'register now" is the only thing highlighted and Email setup is grayed out.when I tap on "register now" the status changes to connected for a second and sometimes I get and ip address but then it goes back to not connected. After 9=10 tries the registeration message might go through.
In one of the cold transfers to RIM I was told by them that Tmobile needs to provision the PIN (the one generated by bbc) on their network.
I dont really know what to tell Tmo reps when I call them.
So what tool is needed to activate/provision a pin on the Blackberry network. Is it the Rim relay tool?
Has anyone gotten the BB Connect to work on Tmo's network??
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