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Search took 0.04 seconds. Search: Posts Made By: enigmatic
Forum: BES Admin Corner 10-03-2007, 01:31 AM
Replies: 1
Views: 1,359
Posted By enigmatic
Disable SMS delivery report option from BES

Hi,

At my place of work we have a number of BB 7250 devices. Earlier this year, our carrier (Telstra) have added the SMS delivery report and started charging for it.

We've been trying to get...
Forum: BES Admin Corner 09-26-2006, 03:20 AM
Replies: 5
Views: 3,748
Posted By enigmatic
So the database will contain the trial CAL? ...

So the database will contain the trial CAL?

I've looked back at the data I got from the software downloads and only have SRP & CAL info for 4.0 - I have nothing for 4.1.

So, in moving details...
Forum: BES Admin Corner 09-25-2006, 06:14 PM
Replies: 5
Views: 3,748
Posted By enigmatic
Moving SRP to new server. What about CAL?

Hi,

We originally started a BB pilot with a BES 4.0 server. This was running a production SRP so had no expiry date.

Following problems with this server/installation, another server was...
Forum: General BlackBerry Discussion 09-21-2006, 06:47 PM
Replies: 0
Views: 858
Posted By enigmatic
Lightbulb BlackBerry Deployment Strategy

Hi,

I've been looking after a pilot of 20 users and have been asked to draft a submission to move from Pilot to production and increase the number of users.

I'm just looking at possible...
Forum: BES Admin Corner 08-25-2006, 06:23 PM
Replies: 4
Views: 1,225
Posted By enigmatic
Thanks for this. Will give this a go on Mon.

Thanks for this. Will give this a go on Mon.
Forum: BES Admin Corner 08-25-2006, 06:21 PM
Replies: 4
Views: 1,225
Posted By enigmatic
Yes it did with the -U command.

Yes it did with the -U command.
Forum: BES Admin Corner 08-25-2006, 05:34 AM
Replies: 4
Views: 1,225
Posted By enigmatic
Users sending messages but they do not reach recipient

Hi,

I've got a 20 user 4.1 BES. 2 users are based at a remote office which had its own exchange server.

As there were a number of messages being logged for these users in the event log, RIM...
Forum: Media Center 08-18-2006, 05:12 PM
Replies: 168
Views: 26,711
Posted By enigmatic
Hi, Any chance of these being added? ...

Hi,

Any chance of these being added?

Ta,

Chris
Forum: General Legacy Device Discussion 08-16-2006, 10:39 PM
Replies: 4
Views: 2,462
Posted By enigmatic
Hi, I have the same combination. Works for...

Hi,

I have the same combination. Works for me but you should initiate pairing from the phone rather than the computer.

Cheers,

Chris
Forum: BES Admin Corner 08-16-2006, 05:16 PM
Replies: 3
Views: 15,561
Posted By enigmatic
Here are the messages. The number of entries is...

Here are the messages. The number of entries is since 7th August and they all relate to just 3 users.

Event ID 20001 (12,888 entries)
CalSyncState::GetSyncStateTable -...
Forum: BES Admin Corner 08-16-2006, 03:40 PM
Replies: 3
Views: 15,561
Posted By enigmatic
Hi, I've had to wipe all the devices before...

Hi,

I've had to wipe all the devices before adding them to the new BES as we moved from a 4.0 BES to a 4.1 and these couldn't be added without a wipe as the security policy is rejected.

All of...
Forum: BES Admin Corner 08-16-2006, 07:41 AM
Replies: 3
Views: 15,561
Posted By enigmatic
Windows Event Log errors

I'm currently looking after a 20 user BES pilot that is now running on BES 4.1. Users have migrated from a 4.0 server over the course of a few weeks.

Looking at the Windows Event log, 3 of the 20...
Forum: General Legacy Device Discussion 08-16-2006, 07:30 AM
Replies: 1
Views: 937
Posted By enigmatic
7130e trying to activate every day

Hi,

I'm running a 20 user pilot BES. One of the users has a 7130e that was recently activated on the new 4.1 BES and they are saying that their device completes an Enterprise Activation every day....
Forum: General BlackBerry Discussion 08-02-2006, 06:02 PM
Replies: 1
Views: 753
Posted By enigmatic
Why do some devices take longer to wipe than others (same model)

Hi,

I'm in the process of moving users from one BES (4.0) to another (4.1) and I have to wipe the devices before restoring them and activating on the new BES.

All of the devices are 7250 CDMA...
Forum: General Legacy Device Discussion 08-02-2006, 05:56 PM
Replies: 1
Views: 726
Posted By enigmatic
If anyone is interested, this device came back...

If anyone is interested, this device came back from the dead after about 6 hours of the egg timer.
Forum: Media Center 07-28-2006, 07:45 PM
Replies: 168
Views: 26,711
Posted By enigmatic
Why thank you :razz:

Why thank you :razz:
Forum: Media Center 07-28-2006, 05:44 AM
Replies: 168
Views: 26,711
Posted By enigmatic
Hi, Any chance of getting: Yes - Owner...

Hi,

Any chance of getting:

Yes - Owner of a lonely heart (opening riff)
Toto - Hold the line (guitar riff)

Thanks in advance
Forum: General Legacy Device Discussion 07-24-2006, 07:07 PM
Replies: 1
Views: 726
Posted By enigmatic
Revive a 7250?

Morning,

I've wiped a 7250 to move the device from one BES to another. The device has rebooted but sits with the egg timer for hours now and the indicator light is flashing red rapidly.

Is...
Forum: BES Admin Corner 07-24-2006, 07:04 PM
Replies: 6
Views: 2,678
Posted By enigmatic
OK, just glad it is only 20 users although this...

OK, just glad it is only 20 users although this is not without its problems as the backup/restore does not record user settings (fonts) and pairing with Bluetooth devices.

I've also had a device...
Forum: BES Admin Corner 07-24-2006, 04:11 PM
Replies: 4
Views: 1,637
Posted By enigmatic
We still have most users on the 4.0.1 BES using...

We still have most users on the 4.0.1 BES using the SQL 2000 database. We now have a clean set up of BES 4.1 that is pointing to a new SQL 2005 database and will migrate all users across.

Decision...
Forum: BES Admin Corner 07-23-2006, 10:46 PM
Replies: 6
Views: 2,678
Posted By enigmatic
Migrate users from BES 4.0.1 to BES 4.1

Hi,

We've recently installed a new BES running 4.1 and want to move users across from 4.0.1 and retire the old server.

Our provider and RIM have advised that we need to wipe each device before...
Forum: BES Admin Corner 07-23-2006, 10:40 PM
Replies: 4
Views: 1,637
Posted By enigmatic
Hi Lee, Once we restored the connectivity...

Hi Lee,

Once we restored the connectivity the database side of things appeared to be OK. We're now starting a fresh installation of BES 4.1 pointing to a SQL 2005 database and will retire the SQL...
Forum: BES Admin Corner 07-13-2006, 04:31 PM
Replies: 15
Views: 22,666
Posted By enigmatic
Hi, I've had similar issues this week where...

Hi,

I've had similar issues this week where the ETP message was generated but activation did not complete.

Check your ODBC connectivity to the database and also look to run the 3 SQL jobs...
Forum: BES Admin Corner 07-13-2006, 06:29 AM
Replies: 45
Views: 18,585
Posted By enigmatic
I can't access this as I don't have an account....

I can't access this as I don't have an account. Tried to sign up but I live in Australia and they only offer US/Canada.

Found it in the public area here:...
Forum: BES Admin Corner 07-13-2006, 06:26 AM
Replies: 70
Views: 7,559
Posted By enigmatic
I've had similar issues with our 1st level...

I've had similar issues with our 1st level support through Telstra. Hold times to get to a member of staff are far too long and on one occasion of going through all the options, I got dumped to an...
Forum: BlackBerry Guides 07-13-2006, 06:20 AM
Replies: 13
Views: 13,986
Posted By enigmatic
Great, thanks for the link.

Great, thanks for the link.
Forum: Rumor Mill 07-13-2006, 06:17 AM
Replies: 43
Views: 11,713
Posted By enigmatic
As much as I like Apple and BlackBerry, I don't...

As much as I like Apple and BlackBerry, I don't want to see these two combine in this area.

ROKR was awful (ignoring that I dislike Motorola anyway) and I doubt Apple would want to reduce their...
Forum: BES Admin Corner 07-13-2006, 06:01 AM
Replies: 1
Views: 1,597
Posted By enigmatic
Frequency of SQL maintenance jobs

Hi,

As part of some troubleshooting with RIM and Telstra today, we were told to run the weekly scheduled jobs on the SQL server manually.

RIM referred to this article: KB-04426.

Running...
Forum: BES Admin Corner 07-13-2006, 05:44 AM
Replies: 4
Views: 1,637
Posted By enigmatic
BES and SQL database issues

Hi,

I've inherited a pilot of 20 7250 devices running on BES 4.0.3 and using exchange. The 20 users are across 4 different Exchange servers.

The BES server connects to a SQL 2000 database...
Forum: General BlackBerry Discussion 06-18-2006, 08:14 PM
Replies: 0
Views: 860
Posted By enigmatic
Losing calendar entries - timing or fault?

Just wondering if anyone could help with a scenario we have here with our BB pilot.

We are running BES 4.0 and using 7250 devices:


A BlackBerry user has their inbox and diary shared with...
Forum: RIM Software 03-15-2006, 06:49 AM
Replies: 8
Views: 1,327
Posted By enigmatic
I've had very specific instructions that we're...

I've had very specific instructions that we're not going to use the desktop software. We're running BES - I'm just updating the phones, applying policy and setting options.

All users will sync via...
Forum: RIM Software 03-15-2006, 06:47 AM
Replies: 8
Views: 1,327
Posted By enigmatic
Not sure I follow. We don't have Verizon here in...

Not sure I follow. We don't have Verizon here in Australia. I'm flashing a Telstra phone with the Telstra updater.

I've had no problems with any of the updates I've done and I've not had to touch...
Forum: RIM Software 03-15-2006, 06:45 AM
Replies: 8
Views: 1,327
Posted By enigmatic
Hi, I found the file I needed to launch...

Hi,

I found the file I needed to launch here:

C:\Program Files\Common Files\Research In Motion\AppLoader\

Worked a treat and I've flashed nearly all the Blackberry units now.
Forum: RIM Software 03-09-2006, 06:10 AM
Replies: 8
Views: 1,327
Posted By enigmatic
Question Flashing 7250 question

Hi,

I'm new to Blackberry and to this forum so please go easy on me. :oops:

I've picked up a project at work to pilot the 7250 Blackberry and there are 20 units to distribute.

My first task...
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