[BBNTW]

Hi guys,

i am getting this error on my phone
-----------------------------------------------
"850/900/1800/1900"

Device in cal mode

1704703689

Type “s” “T” “A” “R” “T” to Start

Type “Go” to Start

Interactive Test"

L:Led, M:Mic, V:Vib, B: Loud Speaker, Q:Headset
J: Kpad Bkit, U:SD card
SIM: out or bad
-------------------------------------------------------
this error always on my screen and alway the light on , the phone is locked in some weird mode i don't know what it is

any thought ? ideas would be much appreciated

Thanks

[juwaack68]

Welcome to the forums. Never seen that before. Did you upgrade the OS or add any programs recently?

[BBNTW]

thanks for the Reply juwaaack68,
well, its not something related to OS, coz right now the phone freeze to this screen error only does not do anything....not working

[juwaack68]

Have you tried a battery pull (remove battery for 30 seconds, then replace the battery)?

[BBNTW]

yes, i did, it seems the problem is bigger than this ....is it software or hardware ? or programming the hardware , not sure

[shraddha294]

Are you able to reach to the main menu..
like if u can somehow get to options, do a Wipe Handheld... it will restore the device to factory settings and that solves most of the problems...

A backup might be needed before doing this. I did this on my phone my data was intact.. but by all documentation available, data back up should be taken!!
If you have that, see if you can try this:

there are threads about doing this on BBForums... see if you can at least go till this:
Options --> Security Options --> General settings... press Menu key and wipe Handheld.

[BBNTW]

unfortunately no main menu, it freeze on one screen only showing this error, even the light of the screen not going off after few seconds, always the light on

[SteveA1234]

I assume you've tried typing start and go to see what happens?

[Dubdub]

Is this really a BB 9000 or an 8800? If its a 9000, I doubt you can get much help as it is not officially released yet.

Using SEARCH, I found this: http://www.blackberryforums.com/rim-...e-message.html

Also using Google, I found that it could be a device problem and you may need to replace the device.

[BBNTW]

SteveA1234: No, that's without typing start, even if i typed start nothing will happen
Dubdub :well, i have two devices, but what i am talking about is my old 8800 which i am close to throw it out after this problem....what i want to confirm is this error a software OS problem ? or its programming hardware problem ?

Thanks,