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Forum: General Legacy Device Discussion

03-09-2006, 05:32 PM

Replies: 4

7100g roaming in europe

Views: 850

Posted By rainmakr

7100g roaming in europe

configuration: 7100g on a BES

I have a user who wants to take a 7100g to Europe (Greece). It is our understanding that he can keep his SIM chip (if that's the correct terminology) in and pay...

Forum: BlackBerry Network

03-02-2006, 05:54 PM

Replies: 16

RIM Network is having issues

Views: 5,059

Posted By rainmakr

Support said there was an outage affecting BES...

Support said there was an outage affecting BES users from about 15:00 - 16:00 central. There are still problems affecting Redirector users.

Forum: BlackBerry Network

03-02-2006, 05:11 PM

Replies: 16

RIM Network is having issues

Views: 5,059

Posted By rainmakr

Omaha, NE is having problems

Am also on hold with RIM to confirm it's their issue.

Forum: BES Admin Corner

09-02-2005, 03:00 PM

Replies: 1

accept mail *only* from BES?

Views: 855

Posted By rainmakr

accept mail *only* from BES?

Is it possible to configure the IT policy such that the handheld can *only* accept mail that comes from the BES?

Right now I've got a handheld that's activated on my BES, IT policy says "Allow...

Forum: BlackBerry Network

09-01-2005, 05:29 PM

Replies: 2

Does the BlackBerry service "roam"?

Views: 982

Posted By rainmakr

Does the BlackBerry service "roam"?

If I'm in an area not covered by my carrier (voice phone is roaming), does the BlackBerry service also "roam" to any available BlackBerry service provider? I suspect the answer is yes, but just want...

Forum: BES Admin Corner

08-31-2005, 01:14 PM

Replies: 3

transferring a BB to a new company, different BES

Views: 869

Posted By rainmakr

Does anyone know if performing an Enterprise...

Does anyone know if performing an Enterprise Activation erases any existing data (messages, filters, contacts, tasks, etc.) from a handheld?

"remeber to wipe the device so there is no user data...

Forum: BES Admin Corner

08-31-2005, 10:54 AM

Replies: 1

how often should policy download to handheld?

Views: 793

Posted By rainmakr

how often should policy download to handheld?

BES 4.0

How often should the IT Policy download to the handhelds? I've noticed that some settings cause the policy to download every 2-5 minutes; and some will cause the handheld to lock (require...

Forum: BES Admin Corner

08-31-2005, 10:40 AM

Replies: 3

transferring a BB to a new company, different BES

Views: 869

Posted By rainmakr

transferring a BB to a new company, different BES

We have a new employee bringing a handheld with them. This handheld has been activated by their previous employer.

Are any special steps required to activate the handheld on our BES?

Forum: BES Admin Corner

08-26-2005, 03:00 PM

Replies: 4

Max. Security Timeout vs. Set Password Timeout

Views: 8,378

Posted By rainmakr

It appears that part of my problem has to do with...

It appears that part of my problem has to do with our handhelds getting our policy pushed every 2-5 minutes.

It used to lock the device as well, but I found a workaround solution for that...

Forum: BES Admin Corner

08-25-2005, 11:02 AM

Replies: 4

Max. Security Timeout vs. Set Password Timeout

Views: 8,378

Posted By rainmakr

After some experimenting, it appears as though...

After some experimenting, it appears as though the following is true:

- Set Password Timeout
Forces the password timeout interval. If the user changes the interval, it will get reset to the "Set...

Forum: BES Admin Corner

08-25-2005, 10:36 AM

Replies: 7

How do you and your company handle security?

Views: 2,345

Posted By rainmakr

There is a policy setting you can change on the...

There is a policy setting you can change on the BES (at least in BES 4.0):

Under "Security Policy Group" the setting is "Allow Outgoing Call When Locked". If you don't have this policy set, then...

Forum: BES Admin Corner

08-24-2005, 01:06 PM

Replies: 4

Max. Security Timeout vs. Set Password Timeout

Views: 8,378

Posted By rainmakr

Max. Security Timeout vs. Set Password Timeout

What's the difference between these two settings?:

- Max. Security Timeout
- Set Password Timeout

Thanks,
John

Forum: BES Admin Corner

08-21-2005, 02:40 PM

Replies: 4

BES 4 vs. wireless activation

Views: 3,631

Posted By rainmakr

Looking at your reply, am I understanding...

Looking at your reply, am I understanding correctly that Desktop Manager is not required for activation or normal use; but if it is installed, then it must have access to the corporate acct. to...

Forum: BES Admin Corner

08-21-2005, 01:03 PM

Replies: 4

BES 4 vs. wireless activation

Views: 3,631

Posted By rainmakr

BES 4 vs. wireless activation

New to BlackBerry & BES, and a little confused on the activation requirements. I'm not finding clear answers in the documentation.

1) To perform wireless activation, does the user need to...

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